Clerk, Customer Service
3 weeks ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 2 years to less than 3 years
- or equivalent experience
**Work setting**:
- Associations and non profit organizations
- Tourism
**Tasks**:
- Access and process information
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive payments
- Sell merchandise
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
**Screening questions**:
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Workplace information**:
- Remote work available
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
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