Bilingual Rapid Response Crisis Worker

3 weeks ago


North Bay, Canada Canadian Mental Health Association- North Bay and District Full time

**Competition Number** 2024-50

**Union/Non-Union**: OPSEU

**Position**: Rapid Response Crisis Worker (RRCW) - NEW POSITION Case Manager

**Status**: Permanent Full Time

**Program**: Case Management

**Initially assigned to**: Edgewater

**Purpose**:
The Rapid Response Crisis Worker (RRCW) is primarily responsible for acting as a first response intervention for mental health and/or addictions related crisis where the individual requests or is deemed in need of mental health/addictions crisis response intervention (to the tenants at 365 Lakeshore Drive - Edgewater). The worker will work with DNSSAB and other community agencies to assess situations and develop an individualized care plan to ensure the residents needs are being met and they are being supported appropriately. This role will collaborate closely with both internal programs and external community agencies to maintain and ensure the integrity of the Edgewater program and provide education and support where necessary.

**Education and training**:

- Proof of successful completion of a post-secondary education in Social Services or Nursing and proof of registration with the Ontario College of Nurses (if applicable)

**Requirements**:

- A negative Police Vulnerable Sector Check
- A valid Class G driver’s license and proof of insurance
- Daily access to a reliable vehicle
- Current CPR certificate - Level c or willingness to obtain
- Current Non-Violent Crisis Intervention (NVCI) training or willingness to obtain
- Current Applied Suicide Intervention Skills Training (ASIST) or willingness to obtain
- Able to lift at a minimum 20 lbs. from squatting to standing position
- Bilingualism (English/French) is required

**Experience**:

- Minimum 3 to 5 years of experience working with vulnerable populations, specifically adults living with a serious and persistent mental illness and/or acquired brain injury (ABI) and/or Addictions and/or complex healthcare needs providing assessments and rehabilitation services
- Experience working within a community setting and working knowledge of community resources
- Experience working with people who have conflicts with the law and exposure to the criminal

justice system is preferred
- Experience working with Crisis Intervention Services

**Knowledge/Skills/Abilities**:

- Basic working knowledge of computer software
- Ability to work cooperatively and independently with mínimal supervision and as part of a team
- Effective problem solving and decision-making skills
- Proficiency in managing challenging behaviours
- Excellent interpersonal/verbal/written communication skills
- Ability to maintain confidentiality as per PHIPA _(Personal Health Information Protection Act)_
- Working knowledge of the Mental Health Act, Residential Tenancy Act and the Health Care Consent Act
- Knowledge/experience using the principles and practices of psychosocial rehabilitation

**Personal Suitability**:

- Commitment to continuous learning
- Demonstrated positive work record and good attendance
- Demonstrated commitment to client and family-centered care
- Willing to work flexible hours; days, evenings, weekends, and holidays

**Shift**: Days, evenings, weekends, and holidays

**Salary**: $30.10 - $35.31/hour

$54,782
- . $64,264* (*based on full-time hours)

**Thank you to all who applied.**

**Job Type**: Casual

Pay: $30.10-$35.31 per hour

Schedule:

- Day shift

Work Location: In person


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