Resturant Supervisor

**Full job description**

**Hey, want to be part of the family?**

**East Side Mario’s is looking for a Supervisor for our Orillia Location to join our happy family**

East Side Mario’s is all about good food, family, friends and fun. It’s a lively place where folks can relax and enjoy their favourite Italian food in a warm and friendly atmosphere. It’s also a rewarding place to work for energetic people with a great personality and a knack for keeping guests happy. Whether you’re interested in a full-time career or a part-time position, we’ll recognize your hard work and support you in your personal and professional development.

**What you will do in this role**:

- Foster a positive work environment that supports and promotes exceptional Guest-focused service
- Evaluate the effectiveness and report on the metrics of all programs to the General Manager
- Manage teammate relations including recruitment, scheduling, training & developing, coaching and recognition
- Manage front of house, according to East Side Mario’s steps of service
- Promote a work environment for employees that is healthy, safe and based on respect and trust
- Oversee daily operations of the restaurant, ensuring smooth and efficient service
- Manage and lead a team of restaurant staff, including servers, hosts, and kitchen staff
- Train and develop employees to provide exceptional customer service
- Monitor food quality and ensure compliance with food safety standards
- Handle customer complaints and resolve issues in a timely manner

**What we are looking for**:

- Weekends and Evenings
- Previous management experience working in a high-volume casual dining restaurant
- Post-secondary education is a bonus
- Excellent communication and organizational skills
- Exceptional business acumen and team building skills
- Experience with orders, schedules and costing

**What’s in it for you**:

- 20% employee discount dining card valid at participating Recipe brands
- A chance to be part of a close-knit team that feels like family
- Competitive wages
- Growth and development opportunities within the restaurant
- Career advancement opportunities with a company that owns some of Canada’s most iconic brands

Some opportunities may exist with our Franchise partners, which are independently owned and operated.

Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.

Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact us.

**Job Types**: Part-time, Full-time

**Salary**: $15.50-$25.37 per hour

Work Location: In person