Networking Delivery Consultant

2 weeks ago

Toronto, Canada CDW Full time

A Fortune 200 leader, CDW is the trusted resource and technology expert that Canadian companies turn to most to solve all their information technology needs. Our Network Delivery Consultant role is a post-sales opportunity that ideally sees you call on your talent and technical expertise in the enterprise network space to implement solutions for our customers.

**What you'll do**
- Perform remote and on-site work deploying network solutions for various customers
- Assist Solution Architects in creating customer Statements of Work and work breakdowns
- Conducts reviews and analysis of network performance and remediate, as required
- Create documents such as network diagrams and as built documentation
- Provide knowledge transfer and informal training to customers and internal team members
- As part of project delivery, oversee equipment RMAs and warranty returns, as required
- During project delivery, work closely with internal project managers to promptly identify new requirements, out of scope items and project delivery issues
- Document and update technical procedures, administrative processes and delivery documentation, as required.
- Log time, attend team and one on one meetings and participate in annual goal setting

**Required Skills**:

- Good knowledge of Cisco networking systems.
- Consultant or customer facing experience in a technical role
- Hold certification(s) with one or more enterprise networking vendor (Cisco is preferred)
- 5+ years of experience in the following areas
- Networking fundamentals and advanced troubleshooting
- Infrastructure support including a focus on customer service and technical assistance
- Experience with network virtualization and wide-area networking.
- Experience with wireless site surveys and wireless infrastructure
- Implementation experience configuring routers and switches (Cisco, Aruba, Dell etc.)
- Hands on experience with industry leading firewall products (Palo Alto, Fortinet, Cisco)
- Experience with authentication such as 802.1x, MAC authentication and profiling
- Experience with network monitoring tools (Syslog, SNMP, Network analyzers)
- Exceptional troubleshooting and analytics skills
- Professional demeanor, good communication, strong organizational and time management skills
- The ability to occasionally work outside of business hours

**Preferred Skills**
- Knowledge with networking in Public Cloud
- Experience with Network management such as Nagios, Cacti, Solarwinds
- Experience with SD-WAN technologies (Viptella, CloudGenix, Fortinet)
- Experience with SASE concepts and architecture
- Scripting, API and automation experience

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