Project Delivery Consultant

2 weeks ago

Toronto, Canada Legal Aid Ontario Full time

Company Bio

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.
Primary function
The Project Delivery Consultant, is a member of the Enterprise Strategy Management, department. The Project Delivery Consultant will offer their extensive Legal Aid Ontario (LAO) or industry-related experience in consulting and technical strategy execution management to support the delivery of LAO’s enterprise strategic initiatives.

The Project Delivery Consultant will manage and provide oversight on multiple concurrent initiatives and work collaboratively with cross-divisional colleagues in the delivery and execution of strategic initiatives, with an emphasis on effective change management.

This role will support the executive team and work with various stakeholders to build business cases, identify requirements, understand changes to LAO’s workforce and business processes & procedures, identify risks and help with the planning, implementation and delivery of the initiatives.

**Home Location**: Provincial Office - Toronto

**Other Locations**: Not applicable

**Reports to**: Executive Director, Enterprise Strategy Management
Key accountabilities

**In this role you will use**:
Project management and strategic expertise
- Lead and support multiple concurrent projects which may be multifaceted, time critical and regulatory in nature?
- Uncover initial requirements, assumptions, risks, constraints, and create measurable objectives and success criteria for successful delivery?
- Determine the delivery approach, management, governance and monitoring for effective delivery of the strategic program or initiative?
- Ensure comprehensive planning of each knowledge area through integration of the of scope, schedule, cost, quality, resources, communications, risks, procurement and stakeholder management plans?
- Identify stakeholders and determine expectations, interest, influence, and impacts, and create a stakeholder register?
- Execute implementation delivery in accordance with project plan and the objectives set by the Enterprise Strategy Management?
- Determines metrics to be used to measure delivery quality and performance to baseline?
- Collaborate with the Division(s) operations manager to plan and begin transitioning responsibility of any ongoing maintenance and operations associated with the initiative?

Analytic and Problem Solving skills
- Providing analytical guidance and consultation on project change impacts, and make recommendations on specific decisions that can impact LAO’s workforce and its labour relations?
- Focus extensively on identifying risks, and oversee that the risk response and plan is in place with an assigned risk owner and are actively being monitored?
- Conducts sourcing procurement and contract management and actively manages the performance of the contract scope, time, cost, and quality management and expectations on behalf of LAO?

Communication and Relationship Management Skills
- Provide input to help shape business cases that support feasibility, write decision notes, and give presentations?
- Approach the initiative strategically, ensuring the team is well-organized and working well by creating detailed plans to support design, solution, process changes, and communications?
- Coordinate cross-divisional activity planning, identifying required resources, highlighting any resourcing shortfall or prioritization conflicts?
- Manage the strategic initiative’s progress and provides both verbal and written communications regarding status, risks, and issues?
- Intervene when implementation delivery difficulties are met or action items are behind schedule and works with operational manager and/or director to find solutions?

Leadership Skills
- Manage team deliverables, under a project matrix environment
- Provide support and guidance to team members through coaching and training
- Monitor team performance and provide constructive feedback
- Develop and enhance project management knowledge, skills and abilities of others, when required
- Advise and support senior leadership on the impact of changes to LAO, including workforce analytics and planning as a result of project implementation
- Evaluate team members’ performance during projects and report to resource manager

Required skills & experience
- Advanced knowledge of Project Management leading practice and PMBOK principles. PMP designation preferred.
- Prosci designation is an asset.
- Proven experience providing oversight and managing large-scale strategic initia

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