Customer Experience Associate

6 months ago

Kitchener, Canada TD Bank Full time

**Customer Experience Associate**:

- 424690BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 1005 Ottawa Street

**Employment Type**
- Regular

**City**
- Kitchener

**Time Type**
- Part Time

**Province/State**
- Ontario

**Hours**
- 15

**Workplace Model**
- Onsite

**Hours/Availability Detail**
- Mon-Sat

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have

  • Customer Experience Associate

    6 months ago

    Kitchener, Canada TD Bank Full time

    **Customer Experience Associate**: - 424704BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 320 The Boardwalk **Employment Type** - Regular **City** - Kitchener **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 months ago

    Kitchener, Canada TD Bank Full time

    **Customer Experience Associate**: - 424816BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 4233 King Street East **Employment Type** - Regular **City** - Kitchener **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 months ago

    Kitchener, Canada TD Bank Full time

    **Customer Experience Associate**: - 418361BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1005 Ottawa Street **Employment Type** - Regular **City** - Kitchener **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Hours/Availability Detail** - 15 **Pay...

  • Customer Experience Associate

    6 months ago

    Kitchener, Canada TD Bank Full time

    **Customer Experience Associate**: - 431383BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 320 The Boardwalk **Employment Type** - Regular **City** - Kitchener **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    7 months ago

    Kitchener, Canada TD Bank Full time

    **Work Location**: Kitchener, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...

  • Customer Experience Associate

    6 months ago

    Kitchener, Canada TD Bank Full time

    Work Location: Kitchener, Ontario, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice -...

  • Customer Experience Associate

    2 days ago

    Kitchener, Canada TD Bank Full time

    **Work Location**: **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $22.50 - $28.33 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing...

  • Customer Experience Associate

    2 months ago

    Kitchener, Canada TD Bank Full time

    **Work Location**: Kitchener, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...

  • Customer Service Associate

    7 months ago

    Kitchener, Canada Stitch It Full time

    CUSTOMER SERVICE ASSOCIATE - PART-TIME Are you inspired by fashion and motivated by a fast-paced and creative environment? We are looking for a results oriented, self-starter, and team player to join our dynamic and creative team. Join our Team! **Our company**: Stitch It is Canada’s largest clothing Alteration Company with 85 locations across Canada...

  • Clinic Experience Associate

    6 months ago

    Kitchener, Canada CBI Health Full time

    **Clinic Experience Associate - Kitchener Victoria, ON** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists,...

  • Senior Store Leader

    3 weeks ago

    Kitchener, Ontario, Canada Bath & Body Works Full time

    Bath & Body Works is dedicated to delivering exceptional fragrances and experiences to our customers. As an Assistant Store Manager, you will play a key role in leading our store team to drive sales results, develop outstanding associates, and create a loyal customer base.Job SummaryWe are seeking a highly skilled and experienced retail leader to join our...

  • Cashier/customer Service Associate

    2 months ago

    Kitchener, Canada Watson Welding Ltd Full time

    **Job Summary**: As a Cashier/Customer Service Associate at Watson Welding Ltd., you will be the face of our company, providing excellent customer service to our clients and handling cash transactions for products and services. **Responsibilities**: Greet customers and provide them with a positive and friendly experience. Handle cash, credit, and debit...

  • Omni Customer Fulfillment Associate

    6 months ago

    Kitchener, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Omni Customer Fulfillment Associate

    3 months ago

    Kitchener, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Omni Customer Fulfillment Associate

    3 months ago

    Kitchener, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Relations Associate

    6 months ago

    Kitchener, Canada Heffner Toyota Ltd Full time

    **Customer Relations Associate -Full time** Are you looking to work in an environment that values your contribution to customer care? Are you looking for opportunities to grow and make your mark within a team? Heffner Toyota is the place that you can accomplish all this and more. Come talk to us today about how you can make a difference. This position will...

  • Customer Relations Associate

    6 months ago

    Kitchener, Canada Heffner Toyota Ltd Full time

    **Customer Relations Associate -Full time** Are you looking to work in an environment that values your contribution to customer care? Are you looking for opportunities to grow and make your mark within a team? Heffner Toyota is the place that you can accomplish all this and more. Come talk to us today about how you can make a difference. This position will...

  • Customer Relations Associate

    7 months ago

    Kitchener, Canada Heffner Toyota Ltd Full time

    **Customer Relations Associate -Full time** Are you looking to work in an environment that values your contribution to customer care? Are you looking for opportunities to grow and make your mark within a team? Heffner Toyota is the place that you can accomplish all this and more. Come talk to us today about how you can make a difference. This position will...

  • Customer Experience Representative

    2 days ago

    Kitchener, Ontario, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a motivated and customer-focused Customer Experience Representative to join our team at beBee Professionals in Kitchener, Canada. In this role, you will play a vital part in ensuring our customers receive exceptional service and support.About the Role:You will be the first point of contact for customers, providing them with assistance and...

  • Customer Experience Specialist

    3 months ago

    Kitchener, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Kitchener, Canada.Key Responsibilities:Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.Resolve customer complaints in a professional...