Principal DevOps Consultant

6 days ago


Toronto, Canada Adaptavist Full time

**Working at Adaptavist**

Adaptavist is a global software innovator, enabling organisations to digitally transform how they collaborate and get work done. Founded in 2005 and with a growing global reach, our customers cut across every major industry and include more than half of all Fortune 500 companies.

Today, Adaptavist leverages its deep technical understanding of Atlassian and innovative partnership with Slack to help organisations embrace new ways of working to achieve competitive advantage.

Through trusted consultancy, app development, training, hosting, and licensing solutions, Adaptavist has established itself as the go-to partner of choice within the Atlassian Ecosystem.

**About Us**

Adaptavist’s mission is to help organizations embrace the right tools, processes, and culture to make transformation their competitive advantage. And it all starts with you.

Working at Adaptavist is unlike any other job you’ve ever had. We trust you from day one. We encourage curiosity. We champion diversity. We’re never afraid to try something new.
- Excited yet?_

Our flexible, remote-first way of working means that you can now fit work around your life, instead of trying to fit your life around work. You can even take as much vacation as you want. Yes, really

As part of The Adaptavist Group, we make up a family of brands that combine people, processes, and technology to make businesses better. Offering trusted consultancy, app development, training, hosting, and licensing, we believe our unique and open culture underpins our status as the go-to partner of choice within the Atlassian Ecosystem.
- Some of our benefits in Canada include:_
- Unlimited paid vacation_
- _Canada Life Care including Life Insurance, Healthcare and Dental Care_
- _RRSP matching up to 4%_
- _Flexible working_
- _Udemy online learning_
- _Enhanced Maternity and Paternity Leave_
- _Employee assistance programme_
- _Volunteer days_
- _Free online streaming service subscription_

**About the team**

You will be joining one of Adaptavist’s Principal DevOps Consulting teams, and working alongside various cross-functional teams. We are a global team with members primarily based in the North America and the UK. We will be going though considerable growth this year with many opportunities to work on big technical challenges within the enterprise space.

**About the role**

As the Principal DevOps Consultant, you will act as an expert in advising and guiding clients with implementing complex business transformation changes to technological systems. You will be the owner of the overall technical solution proposed by Adaptavist to address client requirements and advise on best practices in utilizing different toolsets, including Adaptavist products, and relevant technologies. You will also help customers to integrate systems, automate processes, and achieve efficiencies, typically ranging from providing expert guidance and solution design to “hands-on” work with product setup, migrations, upgrades and performance tuning.

**What you'll be doing**:

- Lead Enterprise assessments and information-gathering workshops to gather client requirements and nail down the engagement scope
- Own the overall technical solution proposed by Adaptavist to address client requirements and advise on best practices in utilizing different toolsets, including Adaptavist products, and relevant technologies
- Provide thought leadership to client stakeholders in solving business and/or technical problems, including identifying pros, cons, and risks of potential solutions
- Guide customers through adopting changes to their current processes based on recommendations
- Prepare all customer-facing deliverables, including engagement reports, systems design diagrams, runbooks, and training materials
- Create reusable solutions, where applicable, so that they can be used in other customer engagements
- Actively lead project teams in delivering outcomes that meet client requirements and satisfy identified metrics for success
- Looks for opportunity to expand our presence in adjacent technologies and ecosystems
- Share your knowledge and expertise with the entire Professional Services team, with the aim of elevating the overall knowledge of the organization
- Coach and mentor junior consultants as they grow their skillsets, solve complex problems, and define their professional trajectories
- Create estimates and proposals for customer delivery that outlines proposed solutions and effort estimates with detail and concision
- Assist the Marketing team in producing quality technical content

**What we're looking for**:

- Excellent organizational, prioritization and interpersonal skills
- An ability to think innovatively and creatively
- Drive and aptitude to manage a broad range of responsibilities
- Forensic attention to detail
- Willingness to learn
- Interest in helping and inspiring colleagues
- Self-starting, strongly ambitious and tenacious: willing to go the extra


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