Stouffville - Barista/cashier - Full-time/part-time

5 months ago

Stouffville, Canada Gong Cha Full time

IMPORTANT: Weekday Availability is a MUST. Morning/Evening shifts.

**Barista - Job Description**

Joining the Gong Cha team as a Barista, gives you the opportunity to provide superb customer service, create great tasting beverages and bringing customers, the Gong Cha’s experience. If you’re energetic, a team player and love to be in a fast pace environment, we want to meet you.

**Summary of Key Responsibilities**

Responsibilities and essential job functions include but are not limited to the following:

- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Gong Cha
- Maintains calm attitude during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team
- Anticipates customer and store needs by constantly evaluating environment and customers for cues
- Maintains strong communication between managers and other team members
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
- Delivers superb customer service to all customers through the Gong Cha Experience standards
- Follows Gong Cha’s operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members during store operations.
- Maintains a clean and organized workspace so that members can locate resources and product as needed
- Maintains regular and consistent attendance and punctuality
- Provides quality beverages consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

**Summary of Experience**

No previous experience required

**Required Knowledge, Skills & Abilities**
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships

**Physical Requirements**
- Constant standing/walking
- Occasional pushing, pulling, lifting or carrying up to 40 lbs
- Occasional ascending or descending ladders, stairs, ramps
- Constant computer/POS Register and bar equipment usage
- Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
- Constant reaching, turning, and performing precision work around bar area
- Constant receiving detailed information through oral communication
- Constant talking, expressing or exchanging ideas by means of the spoken word
- Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors
- Constant clarity of vision at near and/or far distances

**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week

**Salary**: $15.50 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Stouffville, ON: reliably commute or plan to relocate before starting work (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

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