Client Success Specialist

3 weeks ago

Brampton, Canada Survalent Full time

**Job Title: Client Success Specialist (NOC 13110)**

**Job Type**: Permanent full-time (40 hrs/week)

**Office Location**:7965 Heritage Road Brampton, Ontario Canada L6Y 5X5. Survalent maintains a hybrid work model.

**About Survalent**

Survalent Technology Corporation is the leading provider of real-time smart grid management system for enabling visualization, optimization and improved operations for utilities. For six decades, we have helped more than 700 utilities use operational data to increase reliability, efficiency and customer service. With our proven and reliable SCADA (Supervisory Control and Data Acquisition), Distribution Management System (DMS), Outage Management System (OMS), and Substation Automation (SA) solutions, utilities transform data into actionable intelligence. We partner with utilities across the globe to create mission critical solutions that will achieve the promise of the Smart Grid.

**Roles and Responsibilities**:
The Client Success Specialist is a vital member of the North American Sales Support team, providing comprehensive administrative support to ensure efficient operations and maximize team success. They act as a customer advocate, fostering strong relationships with existing clients and ensuring smooth communication flows. By maintaining meticulous records, streamlining processes, and proactively managing tasks, the Client Success Specialist plays a crucial role in driving sales team productivity and achieving revenue goals.Your duties and responsibilities will include but are not limited to the following:

- Schedule and coordinate meetings, including personal and group customer encounters.
- Record and track customer information in Salesforce, maintaining accurate and detailed records.
- Prepare necessary materials for internal meetings and presentations.
- Regularly call existing customers to request and record feedback on their use of our products so our team can maximize upsell opportunities.
- Foster positive relationships with clients through responsive communication and proactive engagement.
- Effectively answer customer questions about Survalent products and services to ensure smooth onboarding and ongoing support.
- Assist with maintaining a clean and accurate record of opportunities in accordance with Survalent sales methodology.
- Support sales forecasting activities by preparing reports and providing data extracts for trend analysis.
- Actively participate in team meetings and initiatives.
- Work collaboratively with the North American Sales team, marketing staff, and management to achieve organizational goals.
- Maintain a positive and proactive attitude, always striving to contribute to team success.
- Other duties as required.

**Minimum Requirements**
- 1-2 year College diploma or at least one year of work experience in a clerical role in a technical and client-driven environment.
- At least one year of work experiencing using SalesForce Software.

**Compensation**

You will receive an annual salary of $58,000 or approximately $27.88/hour. You will be entitled to 10 vacation days and eligible for a comprehensive benefits package. You will also be eligible for discretionary salary increases, promotions and a discretionary performance bonus of up to $12,600/ year, in accordance with Survalent policies.

**How to apply**

Survalent values a diverse workplace and strongly encourages women, people of all races, color, creed, ancestry, ethnic origin, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, marital status, family status, and those with disabilities to apply. Survalent is an equal opportunity employer. We are committed to providing accommodation for persons with disabilities. If you require accommodation, we will work with you to meet your needs. While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

  • Client Success Specialist

    1 week ago

    Brampton, Ontario, Canada Survalent Full time

    Job Title: Client Success Specialist (NOC 13110)Job Type: Permanent full-time (40 hrs/week)Office Location:7965 Heritage Road Brampton, Ontario Canada L6Y 5X5. Survalent maintains a hybrid work model.About SurvalentSurvalent Technology Corporation is the leading provider of real-time smart grid management system for enabling visualization, optimization and...

  • Client Service Specialist

    1 week ago

    Brampton, Canada NorAlta Health Full time

    This is a full time on site Client Service Specialist role in Toronto On. The role will be responsible for the day to day operations of our medical assessments operations. This will include Client facing, professional communication, management of multiple physician schedules, booking of new referrals and management of medical documents. Key qualifications...

  • Personal Support Worker

    1 month ago

    Brampton, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...

  • Personal Support Worker

    3 weeks ago

    Brampton, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...

  • Client Production Specialist

    2 weeks ago

    Brampton, Canada Canada Data Communications Management Corp. Full time

    **Position**: Client Production Specialist **Type**: Full Time, Permanent **Location**:Torbram (Brampton, ON) **JOB SUMMARY** - This position is responsible for leading and providing product and service expertise during all the coordination and project management activities associated on client accounts that have been assigned on an individual basis or as...

  • Client Relationship Specialist

    2 weeks ago

    Brampton, Canada Rogers Communications Full time

    Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable...

  • Male Personal Support Worker

    2 weeks ago

    Brampton, Ontario, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment and therapy for patients who have been in motor vehicle accidents.We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...

  • Investment Specialist

    4 weeks ago

    Brampton, Canada TD Bank Full time

    399722BR Sales & Business Development Brampton, ON February 14, 2023 Company Overview Department Overview At TD Canada Trust, our reputation as a global banking leader comes from the trust and loyalty we earn from serving our more than 11 million customers nationally. As a trusted Investment Specialist, we’ll ensure you always have the opportunity to...

  • Procurement Specialist

    2 months ago

    Brampton, Canada CB Canada Full time

    Procurement Specialist On behalf of our client in the Telco Sector, PROCOM is looking for a Procurement Specialist. Procurement Specialist – Job Description Reporting to the Senior Manager of Access Networks Procurement, the Procurement Specialist position is a senior role within the Procurement and Supply Chain department focused on capital programs and...

  • Procurement Specialist

    4 weeks ago

    Brampton, Canada CB Canada Full time

    Procurement Specialist On behalf of our client in the Telco Sector, PROCOM is looking for a Procurement Specialist. Procurement Specialist – Job Description Reporting to the Senior Manager of Access Networks Procurement, the Procurement Specialist position is a senior role within the Procurement and Supply Chain department focused on capital programs and...

  • Retail Investment Specialist

    4 weeks ago

    Brampton, Canada TD Bank Full time

    418227BR Sales & Business Development Brampton, ON November 20, 2023 Hours 37.5 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, our reputation as a global banking leader comes from the trust and loyalty we earn from serving our more than 11 million customers nationally. As a trusted Investment Specialist, we’ll ensure...

  • Client Coordinator

    2 weeks ago

    Brampton, Canada Compliance Mentorz Inc Full time

    **Job Title: Backend Operations Specialist** **Company**: Compliance Mentorz **Location**: Brampton,ON **Job Type**: Full-Time **About Us**: Compliance Mentorz is a leading risk and safety consulting firm committed to ensuring organizations meet and exceed regulatory compliance standards. Our team of dedicated experts works with clients across various...

  • Sales and Marketing Specialist

    5 days ago

    Brampton, Canada Worldwide Canadian Workforce Full time

    Are you a dynamic and motivated individual with a passion for sales and marketing? We are thrilled to offer you a chance to join the team, our client is a leading company in the custom fabrication of base railings. If you are enthusiastic about contributing to our growth and success, read on to learn more about this exciting opportunity. *Position: Sales...

  • Sales and Marketing Specialist

    2 weeks ago

    Brampton, Ontario, Canada Worldwide Canadian Workforce Full time

    Are you a dynamic and motivated individual with a passion for sales and marketing? We are thrilled to offer you a chance to join the team, our client is a leading company in the custom fabrication of base railings. If you are enthusiastic about contributing to our growth and success, read on to learn more about this exciting opportunity.*Position: Sales and...

  • Investment Specialist Associate

    1 month ago

    Brampton, Canada Scotiabank Full time

    Requisition ID: 150426 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Scotiabank **Investment Specialist Associate**, you will be able to learn the intricacies of financial planning by working alongside seasoned Investment Specialists. You will have an opportunity to master the skills required to...

  • Client Coordinator

    1 week ago

    Brampton, Ontario, Canada Compliance Mentorz Inc Full time

    Job Title: Backend Operations SpecialistCompany: Compliance MentorzLocation: Brampton,ONJob Type: Full-TimeAbout Us:Compliance Mentorz is a leading risk and safety consulting firm committed to ensuring organizations meet and exceed regulatory compliance standards. Our team of dedicated experts works with clients across various industries to assess risks,...

  • Career Specialist-2

    1 week ago

    Brampton, Canada ACHEV Full time

    At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto...

  • Relationship Specialist

    1 week ago

    Brampton, Canada OPENLANE Full time

    Who We Are: - At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus...

  • Investment Specialist Associate

    1 month ago

    Brampton, Canada Scotiabank Full time

    **Requisition ID**: 150426 **Salary Range**: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Scotiabank **Investment Specialist Associate**, you will be able to learn the intricacies of financial planning by working alongside seasoned Investment Specialists. You will have an opportunity to master...

  • Investment Specialist Associate

    2 weeks ago

    Brampton, Canada Scotiabank Full time

    Requisition ID: 150426 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Scotiabank **Investment Specialist Associate**, you will be able to learn the intricacies of financial planning by working alongside seasoned Investment Specialists. You will have an opportunity to master the skills required to...