Banquet Server

5 months ago


Gloucester, Canada Holiday Inn Ottawa East Full time

The Holiday Inn Ottawa East is currently looking for banquet servers to join our team. Responsibilities include but are not limited to the following:
1. Set up banquet room as instructed by Supervisor to include linen, service ware and glassware.

2. Set up tables as per function sheet achieving professional and uniform presentation of all item.

3. Attend roll call meetings before events to learn function particulars, including menu items, method and order of service and guest and hotel expectations.

4. Greet guests and respond to requests in a friendly and courteous manner.

5. Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.

6. Prepare mise-en-place items observing preparation and storage methods as per policies and procedures.

7. Scrape food debris and correctly stack china, load glass racks, cutlery trays at the wash-up area in order to contribute to efficient running of the wash-up area and minimize breakage.

8. Provide excellent customer service, in a courteous and professional manner as required by company policy.

9. Abide by all provincial, Federal and Corporate requirements pertaining to serving alcoholic beverages.

11. Replenish beverages as necessary, and check with guests for overall satisfaction.

12. Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.

13. Comply with attendance rules and be available to work on a regular basis.

14. Perform any other job related duties as assigned.

Must have the ability to understand and communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co

We are an equal opportunity employer. We thank all those that apply; only those selected for an interview shall be contacted. Kindly advise, at the time of interview, should accommodations be required.

**Job Type**: Part-time

Pay: $16.87 per hour

Expected hours: 16 - 35 per week

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Gloucester, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person


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