Dental Receptionist

3 weeks ago


Oakville, Canada The Dental and Denture Office at Trafalgar Full time

**Dental Receptionist at The Dental and Denture Office**:
We are looking for a full-time friendly dental receptionist to join our thriving dental office in Oakville. Our office is conveniently located close to public transport in a medical building.

**Responsibilities**:

- Greeting patients upon arrival and establishing a strong patient relationship while maintaining an ethical and professional behavior
- Completing confirmation, reminder, and follow-up calls in a timely manner
- Scheduling patients and ensuring all patients are booked back for future visits
- Billing and taking payments
- Opening and closing the office, ensuring all open and day-end procedures are followed
- Ensuring all treatment consent forms have been completed and signed
- Performing administrative tasks such as answering phone calls, transferring calls, taking messages, filing charts, note-taking, and more
- Being able to answer patients’ questions
- Being familiar with dental codes and terminology
- Understanding and being able to discuss dental treatment
- Demonstrating the ability to manage multiple priorities

If you are interested in this position, please submit your resume and cover letter highlighting your qualifications and experience in dental reception.
- We thank all applicants for their interest, but only those selected for an interview will be contacted._

**Salary**: $17.70-$27.70 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Oakville, ON L6H 3P1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- How many years of experience do you have as a receptionist in dental or medical offices, and can you briefly describe your responsibilities in those roles?
- What qualities or skills do you possess that make you a good fit for a long-term career as a dental receptionist?
- Can you provide an example of how you handled a challenging situation in a previous role and ensured excellent customer service?
- Are you familiar with dental office software or electronic medical records systems? If so, please list the systems you have experience using.

Work Location: In person

Application deadline: 2023-05-12


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