Customer Support Executive

3 weeks ago


London, Canada NXS Digital Full time

**Primary Responsibilities**:

- Trained in and proficient in responding to inquiries about varies programs and benefits
- Identify customer needs and expectations
- Responsible for promptly and accurately addressing customer inquiries
- Serve as primary contact for inbound customer issues.
- Escalate more technical product-related issues to the proper support department
- Update customer information and ensure accurate entry of contact information
- Maintain quality service by following established policies and procedures
- Ensure proper security procedures are followed on all customer interactions

**Perks and Benefits**:

- Weekly Pay and Uncapped Commission
- Hybrid office with remote flexibility
- $60k plus first year average income
- Bonuses
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- English not required
- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay
- Retention bonus
- Signing bonus

**Education**:

- Secondary School (preferred)

Work Location: In person



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