Test Centre Supervisor

2 months ago

Calgary, Canada Bayswater Education Full time

Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educating and inspiring people through a life-changing educational experience.We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.

**Summary of the position**:

- Oversee the delivery of a fair, proper, and consistent test experience so test takers can perform optimally
- Helping to deliver smooth and efficient test administration from test area set up and test taker check-in up until the last test taker has left and the wrap-up duties have been completed
- Report to Paragon Support on test delivery

**We are offering two contracts choices**:

- Full-time (approximately 30 hours per week)
- Part-time (up to 20 hours per week).

(from Wednesday, Thursday, Friday, Saturday, and Sunday - evening weekday shifts and full day shifts on the weekends)

**The Supervisor/Invigilator’s main responsibilities include, but are not limited, to**:

- Ensuring that the test is delivered in a timely manner, including equipment and software checks, and confirming that all members of the test centre personnel are readily available;
- Overseeing all procedures to ensure that the test is delivered in a timely manner; and
- Understanding the responsibilities of a Paragon Test Day Technician ("Technician") and Paragon Invigilator and be readily available to fulfill these roles when required
- Supervise all members of the test centre personnel to ensure that responsibilities are appropriately fulfilled, and follow policies and procedures as established by Paragon which include, but are not limited, to:

- Receiving the test day documents from the Test Centre Administrator;
- Ensuring that the test room and stations are ready for delivery;
- Coordinating the movement of test takers from their arrival at the test centre to their departure;
- Ensuring that the check-in process starts in a timely manner and that all procedures are appropriately followed;
- Enforcing Paragon’s test day rules, including monitoring, reporting, and, if applicable, addressing any test taker misconduct;
- Ensuring that test takers are actively invigilated and escorted at all times;
- Resolving and documenting issues as they arise by liaising with the Test Centre Administrator as required, and fulfilling all reporting and documentation requirements as outlined by Paragon; and
- Ensuring that tests are uploaded and that all equipment is securely stored following test completion;
- Becoming familiar with Paragon’s guidelines for test security as outlined in the Test Procedures Manual

**Knowledge, qualifications and experience**:

- Fluency in speaking, listening to, reading, and writing English
- Minimum of 2 years post-secondary education or equivalent work experience
- An appreciation of the importance of high-stakes testing
- Professionalism when interacting with a diverse test taker population
- Ability to maintain composure under pressure or in unexpected circumstances
- Willingness to lead a team
- Basic computer skills and knowledge
- Dependability, reliability and punctuality
- Attention to detail

**What we offer**:

- Competitive remuneration package based on qualifications & experience.
- Private Medical Plan
- Training & development programs.
- Opportunities for career growth within a global organization.
- Access to our wide portfolio of courses offered for free or on discounted rates.
- People centric, inclusive culture with regular wellbeing and social activities.
- Extra days off based on the length of service.
- “Doing good” day. (1 paid day off per year for volunteering activities)
- Regular online networking and cross-departmental meetings with the Bayswater team globally.

**Physical Demands**: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.

**Work Environment**: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Travel Requirements**:None

Bayswater Education provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to r

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