Medical Office Assistant

3 weeks ago

Penetanguishene, Canada The Village Clinic Full time

Fast-paced family practice seeking enthusiastic, reliable, professional medical assistant.

Qualifications include strong communication and organizational skills, punctuality, attention to detail, proficiency with ACCURO is an asset, uninsured services processing and a focus on patient care, customer service and professionalism. Support and adherence to the clinic’s policies and procedures is required.

Communicate with internal staff, patients, families, and external parties with an emphasis on respect and customer service. Greet and direct patients pleasantly upon arrival while verifying their appointment time. Registering and arriving patients by verifying patient information is up to date and accurate, while making the appropriate changes in the EMR.

Accept and coordinate telephone calls and inquiries, processing them in an appropriate and timely manner while providing accurate information. Manage confidential information in a sensitive and professional manner. Handle difficult or emotional patient encounters in a professional manner, responding promptly and professionally to the patient's needs. Demonstrate accuracy and thoroughness when entering information into the EMR (Electronic Medical Record) system.

Accurately scanning documents into patient charts. Booking appointments. Perform general administrative tasks such as ordering supplies, filing, faxing, follow up.

Other assigned duties and responsibilities as needed to assist with patient care.

**Salary**: $19.15-$21.00 per hour

Schedule:

- Day shift
- Evening shift

Application question(s):

- Do you have experience in a family practice medical admin setting?

**Experience**:

- Medical office: 1 year (preferred)
- Medical office experience: 2 years (preferred)

Work Location: In person

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