Implementation Design Lead I

4 months ago

St Albert, Canada Connect Logistics Full time

Connect Logistics Services Inc. located in St. Albert, is a third-party contractor that provides warehouse and distribution services of spirits, wine, import beer and cannabis throughout the province of Alberta on behalf of Alberta Gaming, Liquor, and Cannabis (AGLC). We are a member company of DHL Supply Chain (DSC), a division of DHL Group (DHL), the World’s Leading Logistics Company.

We are currently looking for an **_Implementation Design Lead _**to join our team. The role is predominantly onsite Monday to Friday, day shift. This is a growth position that we anticipate evolving to an IT Manager role with several reports in the future.

What you can expect from this role:

- You’ll act as a project leader on internal IT initiatives
- You’ll support and ensure quality delivery of IT solutions including project management, system setup, testing, training, implementation, and post implementation support
- You’ll represent IT proficiency in developing and fostering constructive relationships
- You’ll prepare and deliver status reports for Operations and Project contacts
- You’ll contribute to the development of IT project plans, resiliency, and strategy to meet business needs
- You’ll participate in training and/or recruitment of other IT Team members
- You’ll participate in development activities relating to IT department leadership
- 9+ years directly working in an IT environment in the Supply Chain industry
- Working knowledge of logistics and supply chain marketplace
- Motivated to advance career development towards leadership opportunities
- Experience in the implementation and support of business systems
- Strong Information Technology knowledge, with expertise in IT principles, practices, and methodologies.
- Knowledge of project management aspects: integration, scope, time, cost, quality, human resources, risk, procurement, and communications
- Skilled in communication, decision making and problem-solving skills
- Aptitude for organizing, scheduling, developing and executing action plans
- Ability to build trust and maintain a productive environment

**Implementation Design Lead I**

Are you a dedicated technology professional passionate about technical design and project management? Are you a dynamic, solution-oriented leader seeking an inclusive, customer-centric atmosphere? Do you excel in collaborating with a diverse range of internal and external stakeholders, managing systems, project timelines, and solutions? If yes, DHL Supply Chain welcomes and values your unique perspective and skills Join us in fostering a diverse and inclusive environment where your talents are celebrated.

The Implementation Design Lead (IDL) I is the technical resource on multiple projects, supporting Implementation Analysts developing technical requirements, testing, configuration, and technical readiness of the system.

Design and Planning:

- Participate on suppliers, inputs, process, outputs, and customers (SIPOC) and business requirements on the IT project
- Analyze business requirements and translate them into detailed Warehouse Management System (WMS) system designs and configurations
- Collaborate with stakeholders to define functional and technical specifications for the WMS implementation
- Identify risks and issues related to the WMS implementation and devise mitigation strategies
- Serves as internal technical leader, partnering with product team on setup/design phases and provides configuration and design direction to ensure project standardization.

Project Delivery:

- Participate in development of concept of systems development, software demonstration, preparation, and execution.
- Collaborate with IT teams and vendors to customize and integrate the WMS system with existing business processes and infrastructure
- Support and ensure quality of predefined IT solutions as selected to support business needs, including system setup, testing, training, implementation and post implementation support of the predefined IT solution(s) such as WMS into a new or existing client site(s).
- Understand current work processes, develop and publish work processes, and actively participate in Integration Design, Supplier Input Process Output Customers (SIPOC), System Integration Testing (SIT), User Acceptance Testing (UAT), Day In the Life Of (DILO) session
- Facilitate technical documentation of systems and support operational development of standard operating procedures (SOPs) between DHL and the client
- Facilitate training for all levels of associates, customers, and/or business partners.

Documentation:

- Maintain standard documents on configuration, troubleshooting and update based on lessons learned from projects

**Required Education and Experience**
- Bachelors degree in IT similar field or 4+ years experience in an IT environment with a technical design background, required
- Experience in WMS implementations and support of business systems, required
- Ability to travel 40%-70% nationally to co

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