Product Manager

2 weeks ago

Oakville, Canada VenueVision Integrated Dealership Solutions Full time

Full-time, permanent position

If you are passionate about delivering high-quality products that provide business and user value, enjoy a fast-paced environment and are excited to join a dedicated team of like-minded individuals - then this is the role for you
- DESCRIPTION

We are looking for a Product Manager with a proven track record of turning ideas into meaningful solutions, with experience in product management, ideally in a SaaS or similar industry.

This role **will work closely with the Solutions Architect and Customer Success Manager**
- JOB DUTIES

**1. Establish the product/service strategy & roadmap and manage the product/service through its lifecycle**:

- Work with a variety of stakeholders, partners, and vendors to identify opportunities to improve products/services, implementation methodologies, and business processes
- Assess product/service against industry competitors, and consider innovations implemented elsewhere
- Conduct user surveys, and convene product/service user groups to collect, analyze, and prioritize potential enhancements
- Develop and maintain product/service roadmaps identifying enhancements, supporting analysis, and implementation timelines, and work with internal and external teams to comply with roadmap
- Participate in the development and execution of product business development and communication plans

**2. Manage day-to-day business operations for the designated product(s) and/or services(s)**:

- Lead and carry out activities related to ongoing client adoption, including engagement with internal/external delivery partners for deployment and client engagement
- Provide day-to-day direction for product team and cross-departmental resources assigned to the designated product(s) and/or services(s)
- Working closely with internal technical/solution partners, ensure appropriate service levels are monitored and vendor relationships are maintained
- Ensure appropriate key performance indicators and operational business objectives are established and reported to various stakeholders
- Lead benefits evaluation and research initiatives to demonstrate the ongoing value of the product/service

**3. Transition SaaS projects to operational state**:

- Working closely with Solutions Architect, support the transition of initiatives from project state to business operations
- Monitor adherence to corporate standard processes and policies
- REQUIRED SKILLS
- University degree/College diploma in Business Administration, Information Technology or equivalent
- 5 years of experience in product management and/or project management role
- 3 years experience with SaaS products, with a preference for line of business management
- PMI, ITIL, and/or CPHIMS-CA designation(s) or actively working toward completion is an asset
- Comprehensive knowledge of the automotive industry
- Experience with benefits evaluations, customer surveys, workshops and product strategy development
- Experience with delivery in traditional or agile software development methodology
- Well-developed consulting skills to gather information, achieve consensus and deliver quality solutions
- Knowledge of project cost and financial management including planning, budgeting, controlling, administration and reporting
- Able to build and maintain productive working relationships with internal and external stakeholders and partners
- Excellent written communication and oral presentation skills, and able to present technical topics to non-technical audiences
- In-depth working knowledge of a variety of computer software including Microsoft Office suite (Word, Outlook, Excel, Power Point, and Project)
- DESIRED SKILLS

Desired, but not required:

- Bilingual French & English would be an asset
- Experience in product management for the automotive industry
- BENEFITS
- A positive, diverse, and supportive culture
- Excellent opportunities for career growth
- Work life balance
- Competitive salary and benefits

**About VENUEVISION**:
VenueVision is on a mission to help businesses beat the competition. With our technology, organizations have been able to streamline the way they operate their business and transform the way they communicate with their customers. Our suite offers everything from collecting payments, to re-engagement campaigns, and a host of other tools.

Our work and focus on helping to build flourishing businesses has been recognized across the automotive industry for the past ten years. We are continually adding functionality to our existing products to allow us to offer companies the tools they need to excel. Our success in automotive and the applicability of our products to other verticals has allowed us to develop and enhance our technology to create a bigger impact on a multitude of industries. We continue to expand to help all industries by giving them the arsenal required to scale.

VenueVision is an equal opportunity employer providing equal employment opportunities (EEO) to all employees and applicants for em

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