Veterinary Assistant/receptionist
3 months ago
Job Summary:
We are a small, busy and fast paced clinic and are seeking a compassionate and experienced Veterinary Receptionist/Assistant to join our dynamic team. As a key member of our staff, you will be responsible for providing exceptional customer service, supporting our veterinary team, and assisting with animal care.
Previous experience in a veterinary clinic is preferred and knowledge of Avimark is an asset, however, not mandatory. Strong communication and customer service skills are required. An integral part of this position is communicating with your coworkers and clients clearly and effectively.
**Responsibilities**:
- Answer the phone to book appointments and address client inquiries
- Provide top notch client care services both in person and over the phone
- Schedule appropriately based on patient condition and appointment calendar
- Assist veterinarians and technicians during examinations and procedures
- Handle and restrain animals during examinations
- Provide care for animals in the hospital, including feeding, walking, and monitoring their well-being
- Set up basic laboratory equipment for sample analysis
- Clean and maintain examination rooms and equipment
- Educate pet owners on general pet care and post-treatment instructions
**Skills**:
- Experience working in a veterinary clinic or animal care environment is preferred
- Strong communication skills to interact effectively with both clients and team members
- Ability to multitask and work efficiently in a fast-paced environment
- Compassion and patience when handling animals and interacting with pet owners
- Positive attitude and desire to support both pets and people alike
Pay: From $18.00 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- Flexible schedule
- On-site parking
- RRSP match
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Weekends as needed
**Experience**:
- Veterinary Assistant: 1 year (required)
- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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