District Manager

2 weeks ago

Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

**Why this role is important?**

**Overview**
Reporting directly to the Vice President, Operations the incumbent provides coaching and mentoring to Associates to ensure the Shoppers Drug Mart (SDM) corporate plan is executed and operational procedures and standards are adhered to. The incumbent drives to maximize business growth and performance to achieve or exceed financial goals as set out in the common year plan.

**Primary Responsibilities**
- Develops and communicates a common year plan to establish financial targets and provide a strong strategic direction for each store in the region.
- Liaises closely with Associates and store management to provide coaching and guidance, develop day to day operations, achieve targets and foster an environment of continuous improvement.
- Performs regular store visitations to monitor the implementation and execution of strategic plans, including marketing and merchandising, adherence to operational standards and identifies opportunities to improve performance.
- Analyzes sales and financial data and P&L statements to monitor financial success of each location, highlight potential growth areas, and ensure the Associates are on target to meet common year plan goals.
- Monitors business systems in each location to highlight and recommend opportunities for improvement.
- Develops and communicates action plans to successfully implement corporate initiatives efficiently.
- Develops and communicates operational methodologies and best working practices to improve customer service, visual merchandising and process improvements.
- Communicates regularly with Associates and store management to resolve issues or concerns promptly, coordinate between stores and corporate departments and provide recommendations as required.
- Identifies potential new talent and assists in creating talent development plans, and supports training initiatives to develop a competent staff and assist Associates with succession planning.

**Skills, Experience & Education**
**Skills**
This position requires an advanced level of initiative and judgment in order to organize and prioritize tasks, workload and projects. Courtesy, tact and diplomacy are required in dealing with colleagues in every day working relationships.
- Manages a function or unit by focusing on achievement of objectives.
- Requires specialized interpersonal skills to resolve situations with colleagues where there may be some level of conflict, stress or uncertainty.
- Provides solutions by using imaginative approaches where constructive thinking and innovation are required.
- Utilizes decision making skills to achieve specific organizational objectives with consideration given to their impact on other work groups.
- Adaptable to set and prioritize work with varying exceptions. Able to work with diverse personalities and styles.
- Communicates with clarity, verbally and in one on one or group situations, or over the telephone.
- Communicates well in writing by composing clear documents; facility with editing and/or proof-reading is required.
- Computer skills to produce and interpret reports, documents and presentations. Knowledge of inventory management and accounting software.
- Business acumen - advanced understanding of quality standards relative to operational improvement, strategic planning and business growth.
- Professional manner, tact, diplomacy and discretion in dealing with associates and colleagues including senior management.

**Experience**
- Greater than seven years, but less than or equal to ten years of business/retail or equivalent experience.

**Education**
- Post secondary education equivalent to a university degree in Business/Merchandising or equivalent.

**Requirements**:

- Holds a valid driver’s license.

Vue d’ensemble
Sous la responsabilité directe du vice-président des opérations, le titulaire du poste assure l’encadrement et le mentorat des associés afin de garantir l’exécution du plan d’entreprise de Shoppers Drug Mart (SDM) et le respect des procédures et des normes opérationnelles. Le titulaire s’efforce de maximiser la croissance et le rendement de l’entreprise afin d’atteindre ou de dépasser les objectifs financiers établis dans le plan annuel commun.

Principales responsabilités
- Élaborer et communiquer un plan annuel commun afin d’établir des obj

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