Hospitality Relationship Manager
3 weeks ago
**Job Title**:Relationship Manager
**Introduction**:
Imperial Suites is a company that provides furnished accommodations in Calgary, Edmonton, Montreal and across Canada through a supply chain network. We are looking to add to our family team. This is a small office work environment with a group of fun, loving and upbeat personalities. We are a creative, high pace environment that requires you to be on. Thinking outside the box is a lot of time necessary and mistakes are welcomed if you are always growing. If you are a person looking to learn and grow, this is the place for you. If you are a person looking to fill a short-term void, this is not for you. There is a learning curve, but once you get it, it can be a lot of fun. Room for growth, once you are here, and things are great, we will not let you leave. We are in hospitality; we are here to serve, and we pride in that. We need you to be fueled with that passion too.
**Summary**:
The relationship manager is responsible for seeking out, developing, and maintaining business with the goal of occupancy and revenue growth. The focus is in our core markets of Calgary, Edmonton and Montreal with additional opportunity through working with our partners worldwide. This is a relationship based industry therefore a longer sales cycle. Attending to networking events on a regular basis will largely impact the success rate of the position.
**Responsibilities**:
- Become a corporate housing expert and provide the most suitable, well-presented options to clients within a fast response time
- Prospect for potential new business relationships in the corporate community and turn this into increased business. This can be achieved through cold calling, presentations, meetings, and networking.
- Plan approaches and material required to ensure a positive outcome.
- Represent the company at sales related functions and events.
- Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities
- Remain informed with the current events and opportunities
- Promptly responding to requests, inquires & confirmed booking reservations
- Maintain customer confidence and protect operations by keeping information confidential
- Contribute to the team effort by assisting with the on call rotation and meet & greet (accumulates flex time)
- Assist in responsibilities that may not fit within the above job description
**Educational/Experience Requirement**
Minimum high school diploma required
A bachelor’s degree in sales, marketing, hospitality or other related fields would be preferred
Must have a valid class 5 drivers license
**Skills**: Customer service, motivation, sales planning, sales execution, communication skills, team orientated, ability to work under pressure, time management, organization, ability to take initiative
**Hours**:Monday to Friday, 9:00 AM to 5:00 PM with participation in the on call rotation
**Additional**:Two weeks paid vacation after one year, flex time, sick days, benefits, and RRSP matching program
**Perks**:Health & dental after 3 months / Flex time / Sick Days / Bonus / RRSP matching after 1 year.
Optional remote work possible with adjusted compensation
**Salary**: $60,000.00-$70,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Schedule:
- Monday to Friday
- On call
Supplemental pay types:
- Bonus pay
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