Admitting & Locating Csr

3 weeks ago

Toronto, Canada Centre for Addiction and Mental Health Full time

Job Number: 929588

Category: Administrative and Clerical Support

Positions Available: 1

Years Experience Required: 1

Location: Toronto, Ontario

Posted Date: Mar 12, 2024

EMPLOYMENT OPPORTUNITY

**Admitting & Locating Customer Service Representative**
**Locating**
**Information Management Group**

**Position Description**
The Information Management Group at the Centre for Addiction and Mental Health (CAMH) is currently seeking a part-time, temporary (5 months) Customer Service Representative (CSR) for its Locating Department. As a member of the team you will provide quality support to CAMH clients/patients, visitors and staff, employing a high degree of customer service and timeliness. You will provide: efficient switchboard services utilizing computerized telephone and voice mail service; monitor all hospital emergency communications and alarms to relay emergency codes and dispatch proper teams to appropriate areas; and conduct quality audits of various systems and databases to improve and sustain the integrity of the data. You will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. This position will primarily work weekend shifts but there may be opportunities for additional shifts during the week. This position operates out of the 1001 Queen Street Site.

**Qualifications**

**Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.**

**Please note**: This part-time temporary (5 months) position is part of the OPSEU Bargaining Unit.

**Salary Range**:$24.43 - $30.15 per hour

**CAMH is a Tobacco-Free Organization.**
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**CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee, you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital.**
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**At CAMH, we strive to be an equitable and inclusive employer. Our commitment to equity is grounded in an institution-wide commitment to achieving a working, teaching, and learning environment that is free of discrimination and harassment.**
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**We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please inform us if you require accommodations during the interview process.

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