People & Culture Coordinator

3 weeks ago

Toronto, Canada Jean Tweed Treatment Centre Full time

People & Culture Coordinator

**Full-Time, Contract**
- **Classification: People & Culture Coordinator**_
- **Job Title: People & Culture Coordinator**_
- **Location: 215 Evans Avenue, Toronto, ON**_
- **Hours of Work: 37.5 hours per week, Monday to Friday**_
- **Closing Date: Until Filled**_

Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women’s experience in today’s society, our programs seek to address a range of issues in a woman’s life that may contribute to substance use and gambling concerns. Understanding each woman’s experience within the broader physical, emotional, social, cultural and gender framework, fosters our client-centered approach to health. At Jean Tweed, we share a common belief and passion in our mission. Here at The Jean Tweed Centre, our experiences are as individual as each of us are, and your unique combination of skills, passions, and experiences makes you a valuable asset to our team.
- **The Jean Tweed Centre is building capacity to transform the level of support for women with substance use, mental health, and gambling concerns.**_

**Position Purpose**

The People & Culture Coordinator provides administrative support to a range of functions at the Centre. The position involves supporting the recruitment and orientation process, managing employee files and related documentation, promoting a positive work environment and actively pursuing ways to improve employee engagement initiatives through supporting the Centre’s management in effective employee relations.

**Does this sound like you?**

You are an “all-in” team player whose practical experience reflects the position’s requirements. As a proven, confident leader, you communicate with clarity and consistency and possess high emotional intelligence that lets you relate to a variety of audiences in a way that is meaningful and inspiring to them. You are empathetic, able to create healthy boundaries and a good listener who is quick to build trust with internal and external audiences. Most importantly, you offer the passion and technical skills that are essential to achieving your goals on behalf of the Centre in a fast-paced, diverse, community-based environment. (Please refer to Qualifications below).

**Responsibilities**

**Administration and Information Management**
- Oversee the full cycle recruitment and hiring process, including phone screens, conducting references and drafting of offer letters
- Monitor the maintain the human resource files, ensuring that all related documents are included and updated, ensuring the highest level of confidentiality is maintained
- Administration of the employee benefits plans
- Collaborate with the Office Manager regarding health and safety functions, ensuring compliance with regulations and promoting a culture of adherence to safety procedures.
- All other duties that may be assigned

**Policies and Procedures**
- Participate in the development, implementation and maintenance of human resource policies and procedures.
- Assist in the development of People & Culture goals, objectives and processes to improve the range of functions/practices.

**Employee Relations**
- Support management in employee relations activities, including the development and implementation of programs to improve staff engagement.
- Support the performance management process, including participation in improvement and recognition initiatives for employees.
- Participate in actively promoting employment equity and workplace diversity, ensuring inclusion and collaborative approaches to work.

**Labour Relations**
- Maintain a positive and professional working relationship with union stewards as it relates to recruitment and hiring practices
- Participate in the drafting of responses to grievances; mediation/arbitration required.

**Recruitment and Orientation**
- Support the full cycle recruitment process of the Centre, including generating job postings, phone screens and facilitating the on-boarding process.

**Organizational**
- Conduct job responsibilities with a commitment to harm reduction, trauma
- informed, women-centered and anti-oppressive practices.
- Abide by the Occupational Health and Safety Act, and work in a manner that is safe, reporting incidents immediately to direct supervisor.
- Adhere to the policies and procedures of The Jean Tweed Centre.
- Perform other duties as assigned in order to meet the overall goals and objectives of The Jean Tweed Centre.
- Maintain a client Service Orientation including learning about and addressing client needs and concerns.
- Work collaboratively including respect others, sharing information, consulting and celebrating shared successes.
- Demonstrate accountability by holding self-responsible and following tough on commitments.
- Support inclusion and equity by respecting others, embracing diversity and addre

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