Business Analyst, Gft

6 months ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business, and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.

**What will you do?**
- Work closely with product managers to ensure a solid understanding of business needs and translating these into systems requirement.
- Define the business analysis approach, plans and accurate estimates for requirements, including tasks & deliverables, and continuously refine them for accuracy.
- Lead requirements prioritization and leverage techniques to drive out business priorities.
- Facilitate collaborative sessions with large and diverse business stakeholder groups to drive requirements discovery, analysis, and review.
- Analyze and document detailed business and system solution requirements in either iterative or Agile methodology using techniques such as user stories, story maps, system to system mapping, user context diagrams, using agile or iterative tools and processes.
- Communicate the impact of changes through cost-benefit analysis taking into consideration time, effort, and business priorities.
- Support Design, Development and Testing activities by providing requirements clarifications and root-cause analysis.
- Support Business and IT program management team as required by ensuring business priorities are understood and IT teams are equipped with detailed information to develop and test solutions effectively and as per expectations.
- Analyze and document detail system requirements using Use Cases, Business Rules, Data, Messages, User Interface and Non Functional requirements
- Build and maintain a repository of reusable system documentation
- Assist in Gap analysis of 3rd party vendor solutions and requirements

**What do you need to succeed?**

**Must-have**
- 2-4 years’ experience as a Business Analyst / Business Systems Analyst
- Strong analytical skills with the ability to interpret complex data and make strategic decisions
- Ability to lead, motivate, challenge and influence cross functional teams to deliver superior results
- Strong Communication skills (oral and written) with the ability to communicate clearly and concisely to all levels of the company and have a talent for making the numbers, measure and targets come alive
- Ability to thrive in a fast-paced environment with strong prioritization skills, and to deal with ambiguous problems while adhering to delivery excellence among tight timelines
- Independent, self-directed
- Strong relationship management skills with impact and influence ability among stakeholders
- Excellent written and verbal communication skills including strong presentation skills
- Proficient with JIRA /Confluence

**Nice-to-have**

Physical security experience is an asset

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work

LI-POST

LI-Hybrid

**Job Skills**

Agile Methodology, Atlassian Confluence, Atlassian JIRA, Business Data Analysis, Business Processes, Business Process Mapping, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis, System Specifications, Test Planning

**Additional Job Details**

**Address**:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
3

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