Business Innovation Manager

6 months ago

Toronto, Canada Toyota Full time

Job Description

Business Innovation Manager

About Toyota Financial Services

Toyota Financial Services (TFS) provides retail, leasing and dealer financing services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario.

What Sets Us Apart?

At Toyota Financial Services (TFS), you will help create best in class customer/dealer experiences in an innovative, collaborative and team focused environment. TFS is an important part of the Toyota family, an award-winning global company, recognized worldwide for our technological leadership and superior standards of quality, continuous improvement, and environmental responsibility.

What You’ll Be Doing:

- Lead the TFS business innovation function and team to drive innovation and optimize operational excellence across the organization.
- Partner with internal and external stakeholders and leverage data-driven analysis and insights to recommend operational improvements, and new ways to expand our value chain.
- Lead the ongoing development of TFS’ Business Innovation Framework; promoting associate participation, engagement and fostering an innovation culture. Establish KPI’s to measure the progress and success of innovation initiatives across the organization.
- Lead the development of learning programs to ensure TFS leaders and associates have the competencies and tools to support innovation initiatives.
- Manage TFS’ Canadian Kinto mobility programs in partnership with Toyota affiliates and Dealers. Improve and expand on TFS’ mobility services.
- Partner with Toyota affiliates and Dealers on the implementation of the Connected Retail Roadmap to improve the customer sales & service experience.
- Manage, engage and develop a team.
- Lead and manage corporate-wide strategic projects as required.

What You’ll Bring:

- University degree in a business-related field
- 5+ years of relevant work experience; preferably in the automotive/automotive finance industry
- Knowledge of innovation best practices, tools and methodologies.
- Demonstrated leadership experience with the ability to engage and develop team members.
- Strong business acumen with problem solving and root-cause analysis skills.
- Strong analytical skills with the ability to gather insights from data, build business cases and recommend solutions.
- Excellent communication and facilitation skills with the ability to present complex information to senior leadership.
- Superior time management skills, with proven ability to work effectively in a fast-paced environment.
- Proactive and innovative with a strong sense of ownership and perseverance to overcome challenges.
- Good working knowledge of Excel, PowerPoint and business analytics software an asset.

What We’ll Bring:

- A work environment built on teamwork, flexibility, and respect
- Competitive salary including bonus
- Health and dental benefits effective immediately.
- Company pension plan with matched contribution
- Associate vehicle discount program
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Fitness reimbursement
- Competitive time off benefits
- Great company culture-Respect for people and continuous improvement is at our core
- Hybrid work environment

What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.

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