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Tutoring Services Associate

2 months ago

Brampton, Canada Sheridan College Full time

The incumbent facilitates the activities of course and program-level tutors in consultation with the Learning Services team and supports the recruitment and administration of course and program-level tutors, including onboarding, training, scheduling, and supporting tutors in their role of supporting student learning. The Tutoring Services Associate engages regularly with the tutors by conducting check-ins (tutorial observations) and facilitating bi-weekly group sessions for tutors to connect and troubleshoot issues. The incumbent facilitates the weekly activities of the course-level tutors (provides direction on when and what to communicate to faculty, ensures attendance is taken in sessions, ensures tutors complete reports).

What You’ll Be Doing

Facilitating the activities of course and program-level tutors in consultation with the Learning Services team:
Supporting recruitment and administration of tutors including preparing paperwork of new student hires and onboarding and training each term including midterm training sessions and bi-weekly troubleshooting sessions in group format as well as training as needed;
Facilitating the weekly activities of the course-level tutors; providing direction on when and what to communicate to faculty, ensuring attendance is taken in sessions, and tutors complete reports;
Conducting outreach and regular communication with faculty members to ensure tutoring is running smoothly in their course(s) and soliciting updates or changes from faculty for the upcoming term;
Engaging in data-analysis and regularly reporting on trends and outcomes of course and program-level tutoring to the Manager and tutoring team members;
Collecting usage data on tutoring attendance through weekly surveys conducted by tutors and ensuring they are accurately entered into SharePoint;
Providing support to the Tutoring Centre in collaboration with Learning Services Coordinators and Learning Services Student Associates;
Performing other related duties as assigned.

About You

You have excellent oral and written communication skills.

You enjoy balancing many different tasks and can prioritize multiple projects while staying organized and maintaining a high level of attention to detail.

2-year diploma in Business, HR, Liberal Arts, Communications, Education, or a related field along with a minimum of 1-year experience providing student academic support services in a post-secondary environment such as Peer Assisted Learning (PAL) or tutoring. (equivalency will be considered).

Excellent time management and organizational skills required to meet tight deadlines.

Excellent verbal and written communication skills required.

Supplemental Instruction Certificate is preferred.

Who We Are

**For more information, visit**: Why Work at Sheridan

Other Details

**Faculty/Department**: Learning Services

**Campus Location**: Davis and HMC (may be assigned activities at any Sheridan campus).

**Work Categorization**: Hybrid | Combination of on-site (at least 3 days/week) and remote work

**Reference**: J0823-0830

**Employee Group**: Support Staff
- Appendix D

**Payband**: F

**Hourly Range**: $28.56 - $33.11

**Hours**: Position 1 (DAV): Monday 8:30am - 4:30pm, Tuesday - Thursday 11:00am - 7:00pm, Friday 8:30 - 4:30pm

**Hours/Week**: 35

**Application Deadline**: August 22, 2023

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.

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