Client Associate

3 weeks ago


Oshawa, Canada Charlie Asian Grocery Inc. Full time

Charlie Asian Grocery Inc. is a well-established and thriving grocery store in Thorold, dedicated to providing our customers with the highest quality Asian food products. We take pride in our commitment to excellent customer service, and we are looking for a Client Support Representative to join our team and help us continue to provide top-notch service to our valued customers.

**Key Responsibilities**:

- Assist customers with their inquiries, product selection, and general information about the store.
- Address and resolve customer issues and complaints in a professional and courteous manner.
- Process customer orders, payments, and returns accurately.
- Maintain a clean and organized work environment.
- Collaborate with the team to meet customer service goals and objectives.

**Qualifications**:

- Excellent interpersonal and communication skills.
- Strong problem-solving abilities.
- Customer-focused with a passion for providing exceptional service.
- Prior experience in a customer service role is a plus.
- Familiarity with Asian grocery products is an advantage.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $20.50 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday
- Morning shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Oshawa, ON (required)

Ability to Relocate:

- Oshawa, ON: Relocate before starting work (required)

Work Location: In person

Application deadline: 2023-11-20


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