ERP System Specialist
3 weeks ago
Job Summary:
This is a full-time on-site role as an ERP System Specialist located in Calgary, AB. As our ERP System Specialist, you will be responsible for managing, maintaining, and optimizing **Acumatica** - our Enterprise Resource Planning (ERP) software. Your day-to-day tasks will include collaborating with stakeholders to gather requirements for system enhancements and customizations, analyzing business processes, identifying areas for improvement, and implementing solutions to enhance efficiency and productivity. You will be tasked to work with external vendors and consultants as needed for system integrations or specialized projects.
**Duties**:
- Administer, configure, and maintain the ERP system to ensure optimal performance.
- Collaborate with stakeholders to gather requirements for system enhancements and customizations.
- Implement and test ERP system updates, patches, and new modules.
- Ensure data integrity and security within the ERP system.
- Analyze existing business processes and workflows to identify areas for improvement.
- Recommend and implement process enhancements to maximize efficiency and productivity.
- Work closely with end-users to understand their needs and translate them into ERP system solutions.
- Provide technical support to end-users, troubleshooting issues, and resolving system-related problems.
- Develop and deliver training programs and materials to educate employees on ERP system usage and best practices.
- Create and maintain reports and dashboards to support data-driven decision-making.
- Perform data analysis to identify trends, anomalies, and opportunities for improvement.
- Work with external vendors and consultants as needed for system integrations or specialized projects.
- Maintain comprehensive documentation of ERP system configurations, customizations, and processes.
- Ensure compliance with industry standards, regulations, and best practices in ERP system management.
- Be able to work across multiple live and test tenants, maintaining security and data integrity.
- Set up and maintain user access and roles.
- Be able to report on all projects and support on a weekly basis to manager and stakeholders as needed.
**Qualifications**:
- Diploma or Degree in Computer Science, Information Technology, Business Administration, or related field.
- Proven experience as an ERP System Specialist or similar role, with a strong track record in successful ERP system implementation and support.
- Proficiency in ERP Software. Experience with Acumatica ERP an Asset.
- Strong Analytical and problem-solving skills, with the ability to analyze complex business processes and data.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
- Knowledge of industry specific processes such as manufacturing, inventory management and accounting.
- Ability to handle multiple tasks and prioritize effectively.
- Strong attention to detail and a commitment to data accuracy and security.
- Evidence of a clear criminal record check
**Benefits**:
**Job Types**: Full-time, Permanent
Pay: $60,000.00-$80,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Calgary, AB T1Y 7J7: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- ERP system administration: 1 year (preferred)
**Location**:
- Calgary, AB T1Y 7J7 (required)
Work Location: In person
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