Lead, Prem Implementation

2 weeks ago

Toronto, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
- Fully paid medical, dental and vision coverage from your first day- Health care spending account- Premium defined benefit pension plan- 3 personal days and 2 float days annually- Individual contributors start at 3 weeks’ vacation, and 4 weeks at 2 years- Career development opportunities- A collaborative values-based team culture- Wellness programs- A hybrid working model- Participation in- Communities of InclusionWant to make a difference in your career? Consider this opportunity.

The Lead is an integral member of the Person Reported Measurement (PRM) team and plays an essential role leading the development, planning, implementation, and evaluation of PRMs within the Population Health and Value Based Systems Portfolio. This is an exciting opportunity to lead the implementation of PREMs that capture patient, provider, and caregiver experiences to support the delivery of high quality, patient-centred care, and meaningful measurement of health system goals and objectives within Ontario Health Teams (OHTs). The PRM Program provides strategic oversight and direction for person-reported experience and outcome-driven initiatives, stakeholder relationships, performance measurement, quality standards, and best practices, as well as championing greater equitable access for patients and caregivers across the health system. This role will be engaged in new areas and work in collaboration with the OHT Implementation and Strategy teams, clinical and health administrative leaders, as well as external stakeholders (e.g., Ministry of Health, OHT) to drive changes at clinical, organizational, and regional/provincial levels.

Here is what you will be doing:
- Provide project management and implementation leadership to a provincial initiative to measure and report on the experiences of patients, providers, and caregivers in the health system- Guide and support the planning, development, selection, implementation, and evaluation of Person Reported Measures (PRM), including Patient Reported Outcome Measures (PROMs) and Patient Reported Experience Measures (PREMs) to expand Patient and Provider Experience strategies within the Population Health and Value Based Health Systems portfolio-
- Manage and coordinate engagement activities with health care providers, community members, people who use health and social services, and their caregivers- Manage and coordinate engagement activities with provincial and regional stakeholders, as well as other stakeholders, through planned engagement sessions, including working groups, expert committees, advisory councils, and focus groups- Advise and update management teams on a regular basis, including challenges and opportunities. Proactively identify and manage project risks and issues, and manage escalation processes, as required- Support system and regional level performance measurement and management with an emphasis on using data for improvement, planning, and indicator development- Support clinical programs in PRM implementation planning and change management to drive practice change- Lead PRM workflow analysis for clinical pathways to encourage standardized and optimized workflows- Manage PRM implementations (stakeholder engagement, IT requirements gathering, testing, reporting and ongoing quality improvement support)- Act as a key interface and liaison with Managers, Directors, and Executives as well as other key internal and external stakeholders- Provide mentorship and leadership to junior staff as appropriate- Bring diverse and interdisciplinary groups together, emphasizing interdependence, shared overall objectives, and the need for combined skills- Work collaboratively with other portfolios at Ontario Health to drive performance measurement and health system planning activities-
- Monitor, collate and synthesize information on evidence, trends and best practices to facilitate planning and decision making- Develop needs assessments, jurisdictional scans, options analyses, impact assessments to advise and guide development of PRMs- Prepare reports, briefings, policy papers, briefing/issue notes, and presentations for a variety of audiences- Develop and present material using excellent written, verbal, and graphical communications skills, with ability to express complex concepts effectively to a variety of audiences.- Deliver excellent tactical and critical strategic

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