Server

3 weeks ago

North Vancouver, Canada Grouse Mountain Resort Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

**Job Title**: Fine-Dining Server
**Location**: North Vancouver
**Department**: Full-Service Dining
**Reports to**: Manager, Full-Service Dining
**Role Status**: Full-time and Part-time seasonal - hourly

About Us
Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunities. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding), an inspiring setting and many unique employee privileges.

**Job Summary**:
We are looking to recruit an enthusiastic server to provide an exceptional and memorable dining experience for our guests. The server will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and inform management of potential service and product issues before they arise. You will perform opening duties to prepare for service and closing duties at the end of your shift.

**Essential Job Functions**:

- Provide exceptional service, romance food and knowledgeably sell and up-sell mocktails, cocktails, wine and craft beer
- Serve guests in a prompt and courteous manner, within the seating limits to ensure proper table flips for the next reservation
- Provide the ultimate guest experience, get to know your guests and create an environment they want to experience again
- Maintain cleanliness and organization of the restaurant and wait stations
- Polish glassware, wine glasses, and cutlery to the required standard
- Create the proper ambience and atmosphere in the restaurant and adjust as the evening progresses
- Knowledgeably recommend wine and drink pairings to the food menu for guests
- Go above and beyond in recognition of special occasions for the reservations
- Support other service team members

Required Qualifications and Abilities
- Serving It Right Certificate required
- WSET or other professional wine training or certification is an asset
- Experience serving in an elevated restaurant environment
- Possess excellent customer service, organizational and communication skills
- Ability to work in a fast-paced environment
- Personable, friendly and outgoing
- High energy and strong work ethic

Working Conditions
Hours of Operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

Compensation and Benefits
- $16.75/hour + gratuities

All positions are eligible for the following benefits and perks:

- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants, and recreation.

**Full-time, year-round positions are also eligible for these**:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- RRSP matching plan after 1 year of service
- Free access passes for dependents

Disclaimer
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Equal Opportunity Employer
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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