Inside Sales

7 months ago

Dartmouth, Canada Guillevin International Full time

Inside Sales - Industrial Controls & Automation

Status:
Regular, Full time

**Location**:
Dartmouth, Nova Scotia
Job Description

**MAIN RESPONSIBILITIES**:

- Share competitors’ strengths/weaknesses in terms of strategy, relationships, pricing, products, Potential Available Market and changing dynamics;
- Utilize knowledge of customers global strategy to drive the company success by coaching and mentoring others;
- Determine the viability and profitability of potential opportunities - what is a “good” order; Identify cross sale opportunities between segments, markets, brands or products;
- Provide technical support for specific projects to resolve issues;
- Understand total Automation offer Guillevin has with its Manufacturing suppliers
- Convert and create customer requests into orders
- Consistently work towards closing the sale;
- Ability to cross reference competitive products;
- Address business needs of all functional stakeholder to ensure that the solution sale can be closed;
- Leverage existing customer relationships to identify new value chain opportunities for the company which benefit the customer’s bottom line;
- Leverage third party offers to complete the solution;
- Build a relationship in which the sales person is viewed as a trusted specialist by the customer at the operations level;
- Analyse and manage relationships at the customer to advance sales pursuits and win business;
- Receive valuable information, insight and coaching from a customer contact on sales pursuits and competition in the account;
- Speak the right process language in line with the operations level interest;
- Demonstrate full knowledge of multiple product lines;
- Recommend new or updated product offerings to integrate customer preference or gain competitive advantage.
- Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
- Responds to the customer's inquiries in a timely manner;
- On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
- Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
- Proactively suggests associated and/or alternate products as needed;
- Promotes focus product items to generate incremental sales;
- Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
- Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.

**REQUIREMENTS**:

- Fundamental level automation knowledge;
- Electrical, and Industrial Control skills is an asset
- Good presentation skills, to present functional and technical specifications
- Manage commercial and financial aspects of customers;
- Experience and familiarity with automation and Industrial Control Products
- Combining technical knowledge with sales skills;
- Self-motivated

What’s in it for you
- We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work®, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our:
- Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.-
- A strong national network offering real opportunities to grow: our people make the difference.Among our benefits:
- Flexible group insurance plan customizable to your needs.-
- Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).-
- Group RRSP with employer contribution and TFSA.-
- Postsecondary Scholarship Program for our employee’s children.-
- Charging terminals available at our facilities.-
- Years of Service Recognition Program.Come build your career with us, a growing network where our people make it happen

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