Service Advisor

3 weeks ago


Halifax, Canada Coast Tire & Auto Service Ltd Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 to 44 hours per week
- Education: No degree, certificate or diploma
- Experience: Experience an asset
**Work site environment**:

- Noisy
**Work setting**:

- Urban area
- Retail/wholesale establishment/distribution centre
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
**Computer and technology knowledge**:

- Database software
- Internet
- MS Outlook
- Electronic scheduler
**Security and safety**:

- Driving record check (abstract)
**Transportation/travel information**:

- Own transportation
- Valid driver's licence
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Overtime required
- Repetitive tasks
- Standing for extended periods
- Walking
- Work under pressure
- Manual dexterity
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Do you have previous experience in this field of employment?
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Financial benefits**:

- Bonus
**Long term benefits**:

- Group insurance benefits
- Life insurance
- Other benefits
- Pension plan
**Other benefits**:

- Free parking available
- Wellness program



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