Branch / Plant Manager (Steel Distribution)

2 days ago

Selkirk, Canada Castle Metals Full time

Are you a driven industrial sales leader interested in metals distribution? Castle Metals is seeking a Branch Manager to support the Selkirk, Manitoba (Winnipeg) region. This position will report directly to the Managing Director of Canada.

Castle Metals is a leading provider of metals, services, and supply chain solutions. We work to safely distribute and process alloy, carbon, stainless steel, nickel, aluminum, titanium, cast iron, and red metals to help our customers meet their production and delivery needs.

The key deliverable for the Branch Manager position is to lead the location in business development, sales growth and operational activities. The Branch Manager will have full accountability for Branch profit & loss (P&L), inventory/asset management, order processing & customer satisfaction, operations (quality, logistics, safety) inside & outside sales, and supply chain.

Critical competencies for this role will include proven background in industrial sales (preferably with experience in the products mentioned above), people leadership, sound critical thinking, proficiency in managing a P&L and the ability to meet deadlines. This individual will be expected to model the company values of Integrity & Safety, Ownership, Service, Quality and Inclusion at all times. This person will be expected to lead a seasoned team of employees in a respectful and professional manner. *The position is an 'in office' role and is not eligible for a full remote schedule.

Castle Metals has over 130 years of experience as a leader in the metals service center industry. We provide exceptional benefits, including but not limited to: supplemental medical and dental, vision, retirement match, vacation, employee assistance programs, employee recognition, disability benefits, and tuition reimbursement.

**Essential Primary Responsibilities**:
**Branch Level**: Accountable for management of day-to-day branch operations:

- P&L with a strong focus on profitability, operating plan execution and achievement of all key operational metrics. Responsible for management of Branch team to ensure acceptable gross profit margins in alignment with branch costs and company goals.
- Direct accountability for business development & growth. This includes branch orders, sales, margins, overhead cost ratios, contribution to profit and working capital on a monthly forecasted basis to support achievement of annual plan/goals.
- Manages inventory and asset management and ensures optimization and balance. Reviews sales orders for appropriate pricing structure and utilization of inventory.
- Manages and ensure environmental, health & safety and quality processes for branch executed maintained appropriately.
- Oversees coordination with key customers in credit, operations, quality, logistics and inventory requirements to improve service and sales levels. Ensures customer service is maintained at a high level, resolves efficiencies, works with branch team to process improve and address new ways to rectify any gaps. Address all customer needs and handle escalated customer concerns. Oversees review approval of credit memos.
- Develop annual business plans for assigned branch office, collaborates with Region Commercial Sales Manager for appropriate alignment and integration of goals/plans.
- In partnership with Outside Sales assigned representatives make sales calls on critical customers and prospects to secure profitable business. Collaborates with RCM to develop / implement creative sales techniques to increase sales volume to support Branch and the company.
- Performs other duties as assigned.

Leadership/Management:

- Lead, manage and coach branch team to ensure all policies and procedures are being followed and teams held accountable.
- Ensure the overall people/staffing plan of the branch reflects high performance, bench and succession planning, consistent mentoring, and employee development. Establishes performance objectives and evaluates performance, identifies high potential employees and works with the organization to prepare these individuals for additional responsibility.
- Assess the reasons for performance variation to make appropriate adjustments and execute branch operating and servicing plans in line with P&L accountability.
- Address customer service requirements, balancing inventory, delivery, and quality with P&L responsibility. Ensure employees understand and support customers with quality and seamless customer experiences.
- Manage execution of branch operating plan, financial performance, receivables & inventory efficiency, customer service satisfaction, productivity & efficiency, safety, organization effectiveness, employee & overall Branch capabilities.

**MINIMUM QUALIFICATIONS**:

- Bachelor’s degree in Business, Finance, Supply Chain, or equivalent experience.
- Minimum of five (5) years' successful and progressive management experience in a metals or metals distribution environment.
- Experience managing P&L and demonstr

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