Manager, Information Technology

7 months ago

Oakville, Canada Roth IAMS Full time

**Roth IAMS** is looking to grow Our Team

We are seeking an experienced and passionate **Manager, Information Technology** to join our team

**Imagine** working for a company that values its employees as much as its clients. **Imagine** taking a job and wanting to finish your career with that same company. **Imagine** a company that hires and invests in **full-time** professionals as opposed to relying on contract employees. **Imagine** a place where collaborative, passionate and consistently curious professionals come together to tackle the world’s deferred capital renewal and maintenance backlog crisis. **Imagine** your careerbetter.

**Roth IAMS** is an industry leader in providing world-class solutions in Asset Management/Capital Planning including FCAs, ADA Assessments, EAs and Capital Asset Database Management. We provide expertise to a wide variety of sectors, including higher education, K-12 education, municipal/local and state-level governments, healthcare, institutional, industrial, recreational and hospitality.
- **Collaborative** - only by understanding each other and our uniqueness can we tailor the best solutions for our clients;
- **Passionate** - our love for what we do and why we do it drives us towards excellence;
- **Consistently Curious** - we are always seeking knowledge and challenging the status quo.
- **Position Summary**:_

**Roth IAMS** is an equal opportunity employer. We celebrate diversity, equity, and inclusion in creating a welcoming and empowering environment for all employees.
- **What we offer**:_
- Competitive compensation package
- Comprehensive Health Benefit Plan
- RRSP Matching
- Bonus program
- Generous vacation entitlement;
- Summer hours and Christmas shutdown and
- Flexible hybrid work options
- **What you offer**:_
- Relevant College diploma or bachelor’s degree (or equivalent) in Information Technology or computer science
- Experience with computer networks, network administration and network installation;
- Knowledge of technical management, information analysis and of computer hardware/software systems;
- 5 years’ experience in IT management;
- Excellent leadership, communication and organizational skills;
- Must have a commitment to the vision and mission of Roth IAMS.
- Able to provide training to staff on different technical aspects;
- Proficient in effective verbal and written communication;
- Strong interpersonal skills with ability to build effective working relationships, time management, and problem solving;
- Expertise in implementing, configuring and testing IT solutions;
- Deep knowledge of programming languages and operating systems (ex: Microsoft Exchange, Active Directory, SharePoint), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
- Demonstrated ability to read and interpret financial documents and spreadsheets
- Works well under pressure and meets deadlines;
- Works effectively in an entrepreneurial, collaborative team environment, and is able to direct and work in harmony with a diverse group of highly motivated and capable individuals;
- Solid judgment; able to prioritize work as it comes in
- **What you will be working on**:_
- Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
- Responding to requests through the ticket system, identify and resolve IT issues promptly
- Ensure seamless integration and functionality of network components, staying informed about new features and competitor solutions
- Continuously analyze processes, technologies, and vendors continually to find areas for improvement
- Prepare cost-benefit analyses for necessary upgrades, and monitor vendors for optimal service and value
- Train employees in software and hardware use; troubleshoot and provide technical support
- Develop IT training materials for ongoing employee development
- Conduct cyber security awareness training for staff
- Assist with new hire orientation and equipment setup (Laptops, iPads, Cell phones, accessories), and perform back-end setup
- Develop, test, and execute disaster recovery plans; maintain and test data backups
- Manage data governance standards and policies
- Plan, organize, control and evaluate IT and electronic data operations
- Design, implement, and coordinate systems, policies, and procedures to ensure data security, network access, and backup systems
- Audit systems to assess outcomes and ensure compliance with security policies
- Preserve assets and maintain information security and control structures
- Manage and present annual IT budget and ensure cost effectiveness
- Develop and maintain documentation for systems, policies, and procedures
- Oversee device management, including configuration, deployment, and maintenance of IT hardware and software

Specific Systems and Tools
- Manage and support Microsoft 365 suite, including SharePoint, OneDrive, Entra ID, Power Automate, an

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