IT (Information Technology) Business Analyst

7 months ago


Oakville, Canada RCN Call Center Services Inc Full time

Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- or equivalent experience
**Tasks**:

- Confer with clients to identify and document requirements
- Conduct business and technical studies
- Design, develop and implement information systems business solutions
- Provide advice on information systems strategy, policy, management and service delivery
- Assess physical and technical security risks to data, software and hardware
- Develop policies, procedures and contingency plans to minimize the effects of security breaches
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct reviews to assess quality assurance practices, software products and information systems
- Operate automatic or other testing equipment to ensure product quality
- Consult with clients after sale to provide ongoing support
- Resolve conflict situations
**Computer and technology knowledge**:

- Presentation software
- Communication software
- Business diagram software
- MS Office
**Screening questions**:

- Are you currently legally able to work in Canada?
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Financial benefits**:

- Bonus
**Long term benefits**:

- Life insurance
- Registered Retirement Savings Plan (RRSP)
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week



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