Web & Digital Manager

3 weeks ago

Kitchener, Canada Dayforce Full time

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.

**Location**:  Work is what you do, not where you go. For this role, we are open to remote work
About the opportunity
This role will partner with teams and stakeholders throughout the business to define project scope and timelines, assess and manage risks, anticipate and resolve bottlenecks, provide escalation management, and lead the implementation and delivery of programs that continuously evolve and improve our marketing websites.
What you’ll get to do
- Work closely with team leadership and stakeholders throughout the business to drive the execution of large cross-functional web projects, define and evolve Marketing processes, and help manage website updates within our Content Management System (CMS).
- Oversee the web team’s project management tool, including intake, assignment, triage, and backlog grooming.
- Ensure project requirements are gathered upfront; transform business and technical requirements into actionable plans.
- Provide regular updates to stakeholders with regards to timing, scope, resources, and issue management.
- Ensure UAT testing occurs throughout the project lifecycle and review items before delivery to guarantee efficiency and quality.
- Work closely with project management counterparts from other Marketing and IT functions to draft and execute cross-functional plans and processes.
- Coordinate with other creative and technical teams within Marketing to help scope and track dependencies for Web team projects, including design, copy, and measurement.
- Identify potential issues or challenges to project completion and recommend solutions.
- Evaluate, document, improve, and standardize processes related to website projects and tasks.
- Work with Director of Web and Digital Strategy to continue to define and refine the role to support individual growth and development.

Skills and experience we value
- 8+ years’ experience with executing digital programs and maintaining global websites for large enterprises.
- Experience working with an enterprise-level CMS (Kentico preferred).
- Experience managing and maintaining chatbots or visitor engagement tools (Drift preferred).
- Experience with website localization for global audiences leveraging a translation and content localization platform.
- Experience working with project management tools (Asana preferred).
- Proven ability to work in cross-functional teams where collaboration is necessary.
- Ability to effectively communicate with and between technical and non-technical colleagues, including individuals at multiple levels within the organization.
- Demonstrated ability to juggle shifting priorities and balance concurrent or competing timelines.
- Excellent communication skills.
- Superior organization skills with great attention to detail.
- Experience working with geographically dispersed teams.

What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
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