Patient Care Representative
2 months ago
**Overview**
**Duties**
- Serve as the primary point of contact for patients via telephone calls in our new Call Centre
- Utilize Accuro EMR to maintain accurate patient records and manage appointments.
- Coordinate communication between patients and healthcare providers to facilitate timely information exchange.
- Organize patient files and documentation to ensure easy access to information for both staff and patients.
**Requirements**:
- Previous experience in a healthcare setting is preferred
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and comfortable operating various computer systems.
- Strong organizational skills with the ability to manage multiple responsibilities simultaneously.
- Excellent verbal and written communication skills to effectively interact with patients and staff.
- Ability to demonstrate empathy and professionalism while handling sensitive patient information.
This position is essential for our patients to make medical appointments in a timely manner. You will also be responsible for electronic filing of medical documents into patient files among other duties.
Pay: From $15.50 per hour
Expected hours: 40 per week
Additional pay:
- Overtime pay
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
Work Location: In person
Expected start date: 2024-11-19
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