Warehouse Manager

6 months ago

Montréal, Canada GT Logistics Solutions GT Group Full time

**YOUR ROLE**

The _Warehouse Manager_ directs and coordinates the day-to-day activities of the warehouse operations, which includes supervision of the warehouse staff, receiving, storage, distribution, systems administration, inventory control, sanitation and maintenance. This position is responsible to oversee warehousing activities in compliance with space availability, order fulfillments and business plans. The _Warehouse Manager_ is responsible for the overall strategic design and direction of the warehousing operations, including securing new business, customer service and client relationships, as well as to ensure the training of employees, setting of performance goals, organization of work, and maintenance of a productive and participatory environment.
- Note: This Job Description may not encompass the entire scope of this role, as other duties maybe assigned by management._

**RESPONSIBILITIES**

**Operations**
- Responsible for the success of the warehousing operation including overall direction, coordination and evaluation of the team;
- Develop and implement changes to operational systems to improve the flow in customer service, order management and shipping and receiving of customer products on time and undamaged;
- Establish and manage key performance indicators and other related measurements, providing analysis, reporting and recommendations on a timely basis;
- Reviews inventory reports; sales order reports, and other available material and devises plans for current and future fluctuations in warehousing operation;
- Supervise the preparation of facility reports and prepare recommendations as to procedural improvements and projects;
- Act as a liaison between _General Manager_ and _Facility Operations Team_ and keeps each informed on matters of policy procedure and production performance/problems;
- Manage ongoing relationships and interactions with customers to assure a timely and accurate delivery of products and adhere to contractual agreements;
- Accountable for the warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA, local and provincial legislations;
- In charge of negotiating brokerage rates with the carriers and with the clients, selecting the carrier, and scheduling all brokers for the warehouse.

**Sales**
- Follow up on new leads and referrals resulting from field activity;
- Identify sales prospects and contact these and other accounts as assigned;
- Prepare presentations, proposals and sales contracts;
- Establish and maintain current client and potential client relationships;
- Identify and resolve client concerns;
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals;
- Coordinate company staff to accomplish the work required to close sales;
- Follow-up for collection of payment;
- Coordinate shipping schedules and delivery of merchandise and services.

**Team Management**
- Motivate employees, encouraging optimum productivity;
- Assist, advise and expedite procedures to resolve conflict;
- Ensures ongoing and scheduled employee appraisals, including wage consideration, promotions and job transfers;
- Participate in meetings to improve productivity, resolve customer service issues and manage workload of team;
- Assist with training of new employees within department;
- Develop constructive and cooperative working relationships with those on your team, as well as cross functionally.

**Additional Responsibilities**
- Performs other related work as required.

**REQUIREMENTS**
- Bilingual (French & English)
- A College/Bachelor’s Degree in business management with a focus on operations management, materials management, or equivalent;
- A designation in logistics management CITT or P. Log. Designation is preferred;
- 5-7 years distribution experience in a warehouse environment;
- 2-3 years of managerial experience.
- Knowledge of the maritime industry and transportation industry is preferred;
- Excellent knowledge and experience using Microsoft Office (Excel, Word);
**SALAIRES & BENEFICES**
- Salary is commensurate with experience
- Collective insurance is applicable after 90 worked days (health, life, invalidity, telemedicine, travel)
- On-site parking;
**GT GROUP is** committed to equal opportunity in employment for women, aboriginal peoples, persons with disabilities and persons who are because of race or colour, in a visible minority in Canada.

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