Parts Manager
7 months ago
**Specific Responsibilities;**
- Respond to incoming customer enquiries re: parts selection, availability, and cost.
- Order parts from suppliers and follow-up as required to ensure availability.
- Communicate with the customers regarding order status / ETA.
- Verify/Prepare parts invoices
- Work with warehouse to ensure proper packaging and timely shipping
- Manage inventory to meet service center parts requirements.
- Ensure service centers correctly document parts usage RMA# etc.
- Track defective parts returned from service centers
**Skills and Qualifications**
- Team player
- Strong customer service skills
- Good verbal and written communications skills (English and French)
- Well organized and works well under pressure
- Computer proficiency (Word, Excel, Outlook) - Specific training provided
**Other Duties**
**About AVL**
AVL Media Group serves the professional audio, video and lighting markets across North America. We have dealer networks in both Canada and the USA that we support with a strong sales and technical support team. Our staff are passionate about the industries that we serve and we encourage a strong culture within the organization.
AVL Media Group is an equal opportunity employer.
**Job Types**: Full-time, Permanent
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Saint-Laurent, QC H4R 2H4: reliably commute or plan to relocate before starting work (required)
**Experience**:
- parts management: 2 years (preferred)
Work Location: In person
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