Trust and Safety Specialist
4 months ago
We are looking for a meticulous Trust and Safety Specialist to join our highly specialized team. The Trust and Safety team plays an important role within our organization in ensuring that our high-traffic platforms are safe, secure and that legal requirements are met.
**What you will be doing**:
- Review and process requests from legal or law enforcement authorities for content and/or user information in an accurate, efficient, and timely
- Accurately track requests as well as action content and/or users appropriately, where necessary
- Provide weekly as well as monthly reports on legal requests, taking the time to identify trends, communicate any potential issues and/or areas for improvement.
- Conduct bi-weekly audits of past requests and associated accounts.
- Assist with reporting incidents relating to child safety or other incidents to relevant law enforcement and/or non-governmental agencies.
- Assist with media monitoring to locate potential abusive individuals or content on our platforms.
**What you'll need to be successful**:
**Must haves**:
- Minimum 1 year experience in the internet trust & safety space (Experience in reviewing, documenting, and tracking legal requests is preferred).
- Experience in escalating potential problems and anomalies as they arise, and in communicating the aforementioned in an effective manner.
- Experience working with a large volume of tasks and projects on a daily basis.
- Proficient with MS Office tools, outlook, and Excel.
- Extremely detail-oriented, creative, organized, and able to prioritize tasks in a dynamic work environment.
- Excellent time management skills and adaptable to ensure team efficiency and deliverables are met.
- Eager to learn and not afraid to ask questions.
- Excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional team.
- Mature professional who understands that your role may involve exposure to sensitive and graphic content, including but not limited to, vulgar language, sexually explicit content, and other graphic content.
**Nice to haves**:
- Paralegal education and/ or training
**As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees**
**In this role you may be exposed to adult content
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