Crew Chief

We are seeking for passionate and enthusiastic individuals to join our team at **IHOP** in **Bedford** as **Crew Chief/ Server Supervisor**.

We are looking for days/nights and weekends open availabilities.

The Crew Chief will assist in directing Team Members in all phases of operation, to achieve high standards of food preparation and presentation, service to guests, general cleanliness and pleasant atmosphere in accordance with all Standard Operating Procedures.

**KEY RESPONSIBILITIES**
- Assist in ensuring that all personnel, equipment and supplies are prepared and ready to meet the needs of the business. Assist in assigning Team Member duties and responsibilities and encouraging teamwork.
- Assist in conducting orientation and training for new Team Members and give refresher training to current Team Members, when needed.
- Supervise Team Member performance and conduct in accordance with Company policies.
- Observe guest reactions to quality of food and service.
- Review all time cards (or time reports) daily as required by Unit Manager.
- Adjust schedule to meet the needs of the restaurant.
- Enforce portion control per Standard Operating Procedures. Check deliveries for proper quantity, quality, pricing, completeness of order, breakage and spoilage.
- Maintain tight security.
- Control waste.
- Perform administrative/accounting, and other duties assigned by by Manager or Assistant Manager.

**REQUIREMENTS**
- A minimum of 1 year experience in serving supervisory role
- In-depth knowledge of front of house responsibilities
- Planning and multi tasking
- Ability to work well in a stressful and fast-paced environment
- Excellent problem solving and conflict management abilities
- Outstanding communication and organizational skills
- Able to demonstrate leadership capabilities
- People management - mentoring, coaching, development, providing constructive feedback, etc.
- Food safety certificate - asset

**As part of our team we offer you**:

- Great support system to ensure the success of you and your business
- Comprehensive training
- Group Benefits including medical, dental, vision and life insurance
- Free uniforms

We thank all applicants for their interest, however, only those selected for an interview will be contacted directly.

Corey Craig Group is committed to equal employment opportunities and providing accommodation for individuals with disabilities. We do not discriminate on the basis of race, colour, religion, sex, national origin, age, disability, or any other protected status in our hiring process. We value diversity and inclusion and strive to create a work environment that is accessible and welcoming to all qualified applicants and employees.

**Job Types**: Full-time, Part-time

Pay: From $16.95 per hour

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Store discount
- Vision care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Application question(s):

- Do you have a valid open work permit?
- Do you require PR support?
- Do you live nearby or have own transportation?

**Experience**:

- supervisory: 1 year (preferred)

Work Location: In person