Customer Experience Associate

6 months ago

Fort Saskatchewan, Canada TD Bank Full time

**Customer Experience Associate**:

- 416206BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 10006 99th Avenue

**Employment Type**
- Regular

**City**
- Fort Saskatchewan

**Time Type**
- Part Time

**Province/State**
- Alberta

**Hours**
- 15

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have acces

  • Customer Experience Associate

    6 months ago

    Fort Saskatchewan, Canada TD Bank Full time

    **Customer Experience Associate**: - 431347BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 10006 99th Avenue **Employment Type** - Regular **City** - Fort Saskatchewan **Time Type** - Part Time **Province/State** - Alberta **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    6 months ago

    Fort Saskatchewan, Canada TD Bank Full time

    **Customer Experience Associate**: - 431346BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 10006 99th Avenue **Employment Type** - Temporary **City** - Fort Saskatchewan **Time Type** - Part Time **Province/State** - Alberta **Hours** - 26.25 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate, Part-time

    6 months ago

    Fort Saskatchewan, Canada Scotiabank Full time

    Requisition ID: 197779 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Service Desk Associate

    7 months ago

    Fort Saskatchewan, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...

  • Omni Customer Fulfillment Associate

    7 months ago

    Fort Saskatchewan, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Omni Customer Fulfillment Associate

    6 months ago

    Fort Saskatchewan, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Experience Associate-

    3 weeks ago

    Saskatoon, Saskatchewan, F7K, CA TD Full time

    Lieu de travail :Saskatoon, Saskatchewan, CanadaHoraire :20Secteur d’activité :Services bancaires personnels et commerciauxDétails de la rémunération :$21.00 - $25.98 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des...

  • Retail Sales Associate

    4 weeks ago

    Fort Saskatchewan, Alberta, Canada Petro Canada with A&W Full time

    Petro Canada with A&W is seeking a Retail Sales Associate - Customer Service Specialist to join our team. The successful candidate will be responsible for operating the cash register, processing payments, and providing excellent customer service.

  • Customer Service Manager

    7 months ago

    Fort Saskatchewan, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...

  • Customer Experience Associate

    3 weeks ago

    Northwestern Saskatchewan (Battleford), Canada TD Full time

    Lieu de travail : North Battleford, Saskatchewan, Canada Horaire : 15 Secteur d’activité : Services bancaires personnels et commerciaux Détails de la rémunération : $21.00 - $25.98 CAD La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des...

  • Customer Experience Associate

    3 weeks ago

    Northwestern Saskatchewan (Battleford), Canada TD Full time

    Lieu de travail : North Battleford, Saskatchewan, Canada Horaire : 15 Secteur d’activité : Services bancaires personnels et commerciaux Détails de la rémunération : $21.00 - $25.98 CAD La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des...

  • Fashion Associate

    7 months ago

    Fort Saskatchewan, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and clean environment. This...

  • Consumables Associate

    6 months ago

    Fort Saskatchewan, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock...

  • Customer Experience Representative, Value Buds

    2 months ago

    Fort Saskatchewan, Canada SNDL Full time

    About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices. About...

  • Meat Associate

    6 months ago

    Fort Saskatchewan, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Meat Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Meat Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the meat area, and assists with stocking and the sale of goods. If you are looking for an exciting...

  • Stock Unloader Associate

    7 months ago

    Fort Saskatchewan, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Stock Unloader Associate at Walmart Canada is a great way to gain valuable experience in the retail industry. A Stock Unloader Associate provides support with unloading trailers, processing merchandise, and moving pallets to the store floor, while maintaining a safe and clean environment and providing exemplary customer...

  • Grocery Associate

    6 months ago

    Fort Saskatchewan, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Sales Associate

    6 months ago

    Fort Saskatchewan, Canada 7-Eleven, Inc. Full time

    Overview: The person who greets and helps customers in a local 7-Eleven is the most important person in the 7-Eleven corporation. Bar none. You are the face of our company. You are 7-Eleven to our customer. We rely on you to provide outstanding service; maintain a clean, customer-friendly environment; stock and merchandise products; and, naturally, operate...

  • Customer Experience Associate

    3 weeks ago

    North Battleford, Saskatchewan, S0M, Lloydminster region, Canada TD Full time

    Lieu de travail :North Battleford, Saskatchewan, CanadaHoraire :15Secteur d’activité :Services bancaires personnels et commerciauxDétails de la rémunération :$21.00 - $25.98 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des...

  • General Merchandise Associate

    6 months ago

    Fort Saskatchewan, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...