Employment Support Services Specialist

4 months ago

Halifax, Canada Province of Nova Scotia Full time

**Department**:Community Services

**Location**:Flexible

**Type of Employment**:Term

**Union Status**:Exclusion - Non Union - NSPG

**Closing Date**:10-Oct-24 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program(DSP).

Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.

**About Our Opportunity**:
Your leadership in will have significant impact on the province’s ability to maximize the program’s potential, support and enhance the needs and employability for vulnerable Nova Scotians.

If you are creative and a problem solver with a genuine passion to support the needs of Nova Scotians, we encourage you to apply

**Primary Accountabilities**:
As an ESS Specialist, your direction, support and problem-solving approach will influence department’s program and services. You will work closely with program and service delivery teams, senior colleagues, community service organizations and other municipal/provincial/federal departments.

Some of your key accountabilities will include:

- Providing support to management, supervisors, staff, and community partners with complex ESIA cases as well as, in interpretation of legislation, policies and procedures.
- Supporting the development of program and service delivery improvements while focusing on problem solving and identifying innovative solutions.
- Recommending legislative, regulatory and policy changes in consultation with management/staff, to meet changing client needs.
- Advising management on developing & implementing mechanisms for monitoring program performance/costs by providing statistical data & performance results for the ESIA program.
- Fostering collaboration between the ESIA program and other departmental programs, as well as community collaboration/program support, development and agreement oversight.
- Coordinating the integration of services provided by funded service providers in the region, including government organizations, community groups and individuals.
- Liaising with program divisions, within head office & regionally, on matters related to policy, program development, delivery models and system enhancements.
- Maintaining close liaison with federal/provincial officials in the region regarding mutual program areas, overlap issues and negotiation/delivery of federal/provincial agreements.
- Assisting in identifying, designing and the delivery of program specific training.

**Qualifications and Experience**:
You possess a Bachelor’s degree in social science with several years of related supervisory and/or program leadership experience. Equivalent levels of direct and relevant experience will also be considered.

You must demonstrate:

- An understanding of diverse needs of clients & their families and the barriers impacting marginalized populations.
- Commitment to diversity, inclusion and anti-racism in the workplace and understanding of impact of program/policy development on the lives and futures of individuals/families.
- Knowledge of employment/employability related support services and the Nova Scotia labour market.
- Experience interpreting information, particularly legislation/policies, and providing advise & recommendations regarding improvements.
- High level of problem-solving skills, to analyze complex cases, evaluate policies/procedures, and develop proactive and innovative solutions.
- Experience and proven ability to collaborate and build/maintain partnerships and networks with diverse groups and community partners/service providers.
- Excellent organizational and interpersonal skills, enabling you to foster collaborations and navigate diverse environments with tact and diplomacy.
- Effective interactive communication with experience developing communication plans regarding new programs/projects, policy changes and interpretations.
- An understanding and experience of change management and an ability to adapt to change, to improve performance and service delivery.
- Ability to make good judgements and make sound decisions within a complex multi-system environment.

**Following are the assets for this role**:

- Familiarity with ESIA program: ESIA regulations, policies, and program standards within the province
- Experience working or partnering with other provincial/federal government departments.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, presentations, interview(s), and reference checks.

**Equival

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