Rental Manager

7 months ago

Grande Prairie, Canada BearCom Canada Corp. Full time

**About BearCom**:

- Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
- 40+ Years Industry-Leading Experience
- Partnerships with Motorola, JVC Kenwood, Avigilon, +More
- 75+ Branches Across North America

As a Rental Manager, you will manage branch rental employees and ultimately be responsible for all aspects of the branch's rental business. The primary goal is to provide Bearcom customers with short-term wireless communication equipment rental services. Rental Managers are expected to be hands-on in daily operations and coordinating all rental business aspects.

**Responsibilities**:

- Consult with and take rental orders from clients.
- Coordinate equipment needs to fulfill customer's rental orders.
- Responsible for rental equipment inventory control. Work directly with the Dallas Rental Operations Center (ROC) on inventory issues.
- Directly supervises anywhere from 1 to 4 employees, Rental Coordinators, and Rental Driver(s) on daily tasks. These duties include coordinating rental deliveries and pick-up schedules, maximizing efforts of staff when they are in the office (cleaning & testing equipment, etc.), and executing daily plans to ensure all aspects of the business are in-line with expectations set by the ROC.
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. These include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Keeping the General Manager involved in the pursuit of attaining rental revenue goals.
- Light marketing of BearCom rental services to local events and happenings in the office territory.
- Planning and installing equipment for customer's rental needs.
- Computer programming of rental equipment.
- Ensure that all equipment that goes out to customers exceeds the minimum standard of functionality, cleanliness, and properly branded with Bearcom labels.
- Computer entry and invoicing of rental orders.
- Keeping the Branch General Manager abreast of rental business and issues.

**Preferred Qualifications**:

- 3 years experience in operations management and or sales.
- Strong Sense of Urgency: All issues or problems must be dealt with swiftly, effectively, and efficiently.
- Attention to Detail: Being precise is imperative to position.
- Ability to Work Under Pressure: Rental business is very time-sensitive. All aspects of the position must be handled professionally and efficiently.
- Strong Communication and People Skills: Manage all daily interactions with customers, branch personnel, and ROC with professionalism.
- Product Knowledge: Knowledge comes from on-the-job training. However, the ability to retain knowledge in daily rental experiences is vital.
- Teamwork: Facilitate teamwork through his/her General Manager, sales team, other branch office rental coordinators, and ROC.
- Must have a valid driver's license and proof of insurance.
- Drug screenings and background checks are part of the hiring process, which may include a Motor Vehicle Record check.

**Benefits**:
BearCom wants to elevate your professional growth We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You’ll also receive:

- Highly Competitive Compensation
- Medical, Dental, and Vision Insurance, including Family, and EFAP
- Virtual Healthcare
- Long-Term Disability Insurance
- Employee and Dependent Life Insurance
- Paid Vacation & Time Off
- Company Matched RRSP Plan
- Employee Referral Bonus
- Tuition Reimbursement
- On-site parking
- Company Recognition Program

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 2 years (preferred)
- Rental management: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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