Small Service and Om Manager- Hybrid

3 weeks ago

PointeClaire, Canada ANDRITZ AG Full time

Job family: Sales, Marketing & Product Management- Business area: Hydro- Contract location: Pointe-Claire, Quebec, CA- Working location: Pointe-Claire, Quebec, CA- Location type: Location Flexible- Contract type: Permanent Full-Time- Job description:

- ANDRITZ. Where passion meets career.

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

ANDRITZ offers a hybrid work arrangement, combining teleworking and attendance in the office. *You will be based at one of our offices in the Greater Montreal Area*. #Hybrid #HybridPosition

By joining Andritz, you will be part of a dynamic team, working in a unique and exciting industry.

**PRINCIPAL DUTIES**

The Hydro Small Services and Operations & Maintenance Manager is in charge of the business development and growth related to this important sector of activities for the Andritz Hydro Service and Rehab business in Canada. In this important role, the Hydro Small Services and Operations & Maintenance Manager will report directly to the Leader of Small Services and O&M. The main responsibilities related to that position are:
**Sales, Proposals and Project Execution**:
In collaboration with the company shared services:

- Prepares bids for Small service and O&M opportunities, including responsibilities for all technical and commercial aspects;
- Reviews and approves all bids and PO’s as per company regulations;
- When applicable, supports or leads directly the contract negotiations with the clients;
- Manages projects and is responsible for oversight and follow-up of projects’ details handled by team members to ensure customer satisfaction, on time delivery, and project execution excellence;
- Develops tools and KPI’s (dashboard) to monitor periodically the performance of its activities;
- Prepares and delivers presentations and uses of internal marketing tools for customer visits;
- Participates to periodic internal reviews for the Small Services and Operations & Maintenance activities with the management.

**Business development**:
In collaboration with the Hydro Business development team:

- Supports the Senior VP and Small Services and O&M leader with the preparation on the annual business plan related to the Small Services and O&M activities.
- Together with the Small Services and O&M leader and the team, develops an annual plan of customer visits at middle management and operational levels in order to promote Andritz Small Services and Operations and Maintenance offerings and capabilities;
- Keeps good business key and strategic clients and obtains periodically their assessment in regards to our performances;
- Promotes and introduces the numerous solutions/tools developed by the Andritz Hydro task force;
- Promotes and prioritizes the negotiation and implementation of O&M Master (or Long Term) Service Agreements with strategic clients.

**EDUCATION AND EXPERIENCE**
- Bachelor of Mechanical or Electrical Engineering of with equivalent years of experience;
- Member of (or eligibility for) Professional Engineering Authorities, P. Eng., OIQ., etc. (an asset);
- A good knowledge of the hydro market in Canada and/or USA (an asset);
- Experience in the management of operation and maintenance for hydro plants (an asset);
- Minimum five to ten (5-10) years of experience in project management, and/or operation & maintenance and/or business development related to engineered/manufactured products and services for after-market;
- Background in sales, proposals and customer interaction;
- Commercial contract knowledge and negotiation skills;
- Project management, leadership and coordination skills; ability to manage a team and follow up on deliverables;
- Proven experience and accomplishments related to the efficient management of projects with an inherent complexity and an accelerated schedule;
- Excellent problem solving and decision making skills;
- Results driven and oriented;
- Strategic thinking and highly adaptive to a complex organization;
- Proven track record dealing with customers or job experience as a customer (preferably hydro utilities and/or independent power producers);
- Effective communication skills (oral & written) in a multi-stakeholder environment;
- Fluency in French & English;
- Availability to travel, as required (mainly in Canada);
- Knowledge of products, technical aspects and market related to hydroelectric business desired (an asset);
- Knowledge of Andritz Hydro compact machines’ designs and products (an asset);
- Flexibility in working multi-disciplinary (as project manager, system engineer, sales manager, business developer) and on several projects at the same time.
- Legal status to work in Canada is required.
- Requisition ID: 9257

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