Portfolio Resource

2 weeks ago

Moncton, Canada Paladin Security Full time

Portfolio Resource & Training Coordinator
**Job Functions**:

- Strategically identify open shifts / open lines and work with Paladin’s Client Service group to ensure complete schedules to adhere to our contractual obligations
- Work within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, ASLs, and Senior Management
- Fill cancellations and openings in the daily schedule
- Coordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressed
- Support and process JIRA submissions as they related to your portfolio of sites
- Take on a large role in Paladin’s deployment process
- Ensure billing accuracy and compliance on a weekly basis
- Work with Paladin’s TEAM software to ensure accurate and timely scheduling, billing and payroll
- Conduct and instruct Paladin approved courses within the time allotted
- Assess, evaluate and test students in class material via written and physical formats
- Complete all required administrative duties for classes instructed

**Requirements**:

- Excellent communication skills both written and verbal in French & English
- Strong customer service and multi-tasking skills
- Ability to meet strict deadlines and flexibility in time allocation.
- Proficiency in Computer Usage, with an ability to learn Paladin’s software
- Experience in scheduling, administration or security supervision would be considered an asset

Paladin Security: Making the World a Safer and Friendlier Place because we **CARE**

**POSITION OVERVIEW**:
**This is bilingual and you must be able to communicate verbal and written in both English & French.**

Additional Info:

- Must be willing to work flexible hours
- Be physically fit of good health and no physical limitation that would inhibit the instruction of all physically driven courses
- Teaching and/or training experience would be an asset
- Security industry experience or relatable of 4 years or more preferably in a supervisory capacity
- able to travel distances away from the Moncton office to instruct classes

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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