Agency Assistant

3 weeks ago

Winnipeg, Canada NorWest Co-op Community Health Full time

**Agency Assistant 1.0 EFT Term - until November 1, 2024**

**(Internal / External Posting; starting as soon as possible.)
The Agency Assistant at NorWest Co-op Community Health (945 Notre Dame Avenue) will

provide reception and administrative support to a multidisciplinary team including agency

partners. The Agency Assistant will greet and welcome all visitors and community members to

NorWest Co-op Community Health, and assist and support people accessing services.

Primary hours: Monday to Friday, with rotation of hours starting at either 9:00am or 10:00am

until 5:00pm or 6:00pm respectively. Occasional Saturday shift may be required. Applicants

must be available for hours as noted.

**QUALIFICATIONS
- Completion of high school education required. Post-secondary education in working

in community development preferred. Training in de-escalation techniques an asset.

Equivalent combination of education and experience may be considered.
- Minimum one-year experience in a multidisciplinary health setting preferred.***
- Reception or clerical/administrative experience an asset.***
- Excellent computer skills, including working knowledge of Microsoft Office.***
- Ability to operate information technology required.***
- Excellent communication skills, both verbal and written.***
- Excellent telephone skills (answering, transferring, professional phone etiquette).***
- Knowledge of community development principles & practices.***
- Demonstrated commitment to ongoing professional development.***
- Strong communication and problem-solving skills.***
- Ability to work well within an interdisciplinary team in a variety of settings.***
- Knowledge and experience working with people representing diverse cultures,

economic & health backgrounds, and sexual orientations and genders.***
- Valid driver’s license and access to a vehicle required.***
- Child/elder abuse and criminal records check required.***
- Experience with Accuro EMR and training in medical terminology an asset.***

**RESPONSIBILITIES
- Provide program support to multidisciplinary teams serving youth and adults in the

areas of mental health, recreation, employment, and more.
- Greets, assists, and directs visitor arrivals or phone calls promptly.
- Act as a safe and friendly presence in the reception area and building.
- Informs staff of client and visitor arrivals, and schedules appointments as needed.
- Coordinating the arrangement, relocation, and distribution of on-site equipment,

supplies, and materials as required and delegating maintenance orders.
- Verifies or creates client information accurately in electronic medical record.
- De-escalate volatile situations if and when they occur.

**_Salary range: $20.768-$23.586 per hour. Benefits as per CUPE.
- **

Kendra Monk, Coordinator

NorWest Co-op Community Health

**_contacted._

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