Sales and Marketing Coordinator

4 weeks ago

Calgary, Canada The Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown Full time

**RESPONSIBILITIES**:

- Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Endeavor to deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.
- Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.
- Work diligently to complete assigned tasks and responsibilities (i.e. with guidance from Sales Managers prepare proposals and contracts, as well as complete integral administrative aspects of the booking or execution of groups and events).
- Support where necessary on successful execution of hotel-related events.
- Assist and support the Marketing Manager with marketing related initiatives when required.
- As needed, gain knowledge of hotel’s food and beverage products, pricing, presentation, and learn about the hotel’s function space and any other details related to group and event success.
- Manage incoming leads and assign accordingly to members of the team.
- Assist with arrangement of and preparation for site inspections, when appropriate participate in site tours.
- Learn and use digital sales systems and conceptual sales processes (i.e. CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to support team goals and efficiently complete job duties.
- Prepare for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. Take meeting minutes for internal circulation, when required. Endeavor to work in a unified and collaborative way - one that fosters teamwork
- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and the team goals.
- Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.

**QUALIFICATIONS**:

- Minimum 1 year experience in sales, preferably in a hotel environment.
- A bachelor's degree in business administration or a related field would be an asset.
- Experience as a sales coordinator or in an administration role may be advantageous.
- Excellent time management abilities and a charismatic personality.
- Excellent communication, sales, and customer service skills.
- Good team development and leadership skills.
- Solid computer skills, proficient in the use of Microsoft Office (Word, Excel, PowerPoint) and knowledge of Photoshop/In-design, Canva, and Adobe Pro, as well as familiarity with sales and marketing systems would be an asset.
- The ability to work independently, multitask, work in a fast-paced environment, and meet deadlines.
- Current knowledge of industry trends and regulations.

**Why Concord?**

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, LTD, tuition assistance, discounted room rates at Concord managed and Marriott branded hotels, plus training & development and career advancement opportunities.

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

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