Receptionist

3 weeks ago


Edmonton, Canada Métis Nation of Alberta Full time

**Receptionist**

**Location**: MNA Provincial Office in Edmonton, AB

**Position Status**: Full-time (40 hours per week), Permanent

**The Organization**

**The Opportunity**

**Key Responsibilities**
- Greet and direct all walk-ins in a professional and courteous manner.
- Answer, screen, and forward a high volume of incoming phone calls and telephone inquiries with tact and professionalism.
- Provide accurate information in a clear, concise manner to all callers and walk-ins.
- Maintain office security by following safety procedures, controlling door access via the reception desk, and monitoring the sign-in book.
- Coordinate the booking schedule of meeting boardrooms.
- Receive, sort, track, and distribute daily mail/deliveries.
- Prepare and process large mail-outs for MNA programs/initiatives.
- Process purchases in person and over the phone (card replacements, swag, etc.).
- Filing, word-processing, data entry and other support services as required.
- Attend meetings and take meeting minutes.
- Provide departmental support, as needed.

**Qualifications**
- Strong computer skills with aptitude for using new software.
- Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint).
- Ability to maintain filing systems, databases, and tracking processes.
- Exercise discretion in handling confidential information, including departmental and community information.
- Excellent multitasking and time-management skills, with the ability to prioritize tasks.
- Ability to take initiative and be innovative in improving office and administrative procedures.
- Ability to be resourceful and proactive when issues arise.
- Ability and experience in handling stressful situations.
- Ability to be flexible, adaptable, and work independently as well as part of a team.
- Excellent communication skills with the ability to listen, interpret and convey information to the appropriate staff and various audiences.
- Strong interpersonal skills and ability to establish strong working relationships.
- Strong political and cultural sensitivity.
- Knowledge of Métis history, culture, and people.

**Education and Experience**
- Completion of a program in Office Administration.
- Two years of customer service experience required.
- Two years’ office experience preferred.
- Hands-on experience with office equipment (e.g. fax machines, printers, multi-line phone systems).

**Other Requirements**
- Position will be based at the Métis Nation of Alberta’s Provincial Head Office in Edmonton, Alberta. In-office presence will be required.
- Ability to work evenings and weekends for events.
- Ability to travel throughout AB, on occasion.
- Reliable transportation and valid Class 5 driver’s license.

**What We Offer**
- An opportunity to work for the newly ratified Otipemisiwak Métis Government and be a part of the largest Indigenous Government in Canada.
- An opportunity to learn about Métis culture, languages, and art.
- Meaningful work in a fun and supportive work environment.
- Training and professional development opportunities.
- A comprehensive benefit package and employer contributions to Pension Plan.
- 3 weeks paid vacation.
- The_Métis Nation of Alberta thanks all applicants for their interest. Only applicants selected for an interview will be contacted. No phone calls please_.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2023-11-26


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