Flight Attendant

3 weeks ago

Richmond, Canada Central Mountain Air Full time

At Central Mountain Air, we take pride in providing essential air connectivity to remote communities nestled within the breathtaking landscapes of Alberta and British Columbia. Safety, reliability, and exceptional customer service are at the heart of everything we do. As our airline continues to grow, we’re looking for friendly and outgoing individuals to join our In-Flight Team as Full-Time Flight Attendants, based in Vancouver, BC.

We seek highly professional, enthusiastic individuals who are passionate about delivering the highest standards of customer service to our passengers. If you love to travel and enjoy meeting new people, you’ll thrive in this role—and we’d love to meet you

Flight Attendants at CMA report directly to the Flight Attendant Manager. They are part of the Cabin Safety department and are responsible for ensuring the comfort and safety of passengers on board.

**Responsibilities**
- Ensure the safety, security, and comfort of all passengers, which includes enforcing and following all standard operating procedures to ensure compliance with Central Mountain Air and regulatory requirements.
- Conduct pre-flight safety checks.
- Attend pre-flight briefings with other crew members.
- Ensure fit for duty when reporting to work.
- Be in uniform, as per the CMA Uniform Policy and have on hand all items required for duty, as per the Flight Attendant Manual.
- Knowledge, skills, and ability to operate safety and emergency equipment such as oxygen systems, aircraft doors, fire extinguishers, galley equipment, communication equipment, and lighting systems.
- Represent Central Mountain Air with a high level of professionalism, at all times, while on duty.
- Other duties as assigned.

**Job Requirements and Qualifications**
- Must hold a valid Canadian Passport, or a valid Canadian Permanent Resident card.
- Must be 19 years of age or older.
- High school diploma; post-secondary education is an asset.
- Previous aviation experience is considered an asset.
- Must be able to obtain and maintain a Restricted Airport Identification Card (RAIC)
- A clear criminal background check and the ability to pass pre-employment drug and alcohol testing.
- Must successfully complete a 4-week full-time initial training program, annual training and any other training deemed necessary by the Company.
- Must be flexible to work any shift assigned including days, evenings, weekends, overnight and multi-day trips.
- Must be able to adhere to strict uniform standards.
- The ability to communicate with an advanced level of written and spoken English; additional languages are an asset.
- Provide consistent levels of superior customer service and satisfaction by anticipating customer needs and exceeding expectations in the provision of service.
- Ability to work independently and as a team member.
- Able to work to tight time constraints, under pressure, and in a fast-paced environment.
- Excellent organizational skills and proficient at working from memory.
- Must be comfortable working in confined spaces for long periods of time.
- Proficient computer skills.

**Benefits of Working at CMA**
- Group Retirement RRSP contribution matching program
- Full health benefits package consisting of extended health, dental, short-term disability, long term disability, life insurance and travel emergency medical insurance.
- Employee Family Assistance Program for employee and their family
- Corporate rates with Good Life Fitness
- Competitive sick and personal leave benefits

**Travel Benefits**
- Excellent travel perks within the Central Mountain Air network for employees, their eligible family members, and their buddies
- Travel perks for retirees and their eligible spouses
- Standby travel for employees and eligible family members on other airlines around the world
- Additionally, employees are eligible for discounts with various hotels and agencies that offer cruises and all-inclusive holidays.
- Free cargo shipping for employees on CMA flights

**Employee Programs**
- Training Assistance Program, Milestone Recognition Program and Employee recognition programs
- Opportunities for career development, growth, and promotions
- Inclusive team atmosphere
- Central Mountain Air is committed to diversity and inclusion in our workplace. We strive to create a supportive, accessible, and fulfilling work environment that recognizes and celebrates the unique contributions of each employee to our company’s success. If you require accommodation during the selection process, please let us know. _

Ability to commute/relocate:

- Richmond, BC V7B 1B5: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Must Hold a Valid Canadian Passport or a valid Canadian Permanent Resident Card
- Must be able to obtain and maintain a Restricted Airport Identity Card (RAIC)

Work Location: In person

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