Membership Service Representative

2 days ago

Brockville, Canada YMCA of Eastern Ontario Full time

**Job Posting**
**_Membership Service Representative _**
**_Brockville YMCA, Brockville, Ontario_**

**Employment Category**:Part Time
**Hours**: Days, Evening & weekends***
**Compensation**: $15.50 / hour
**Placement Date**: As soon as possible
**Work Location**: 345 Park St.***

**Our Mission**:
The YMCA in Canada is dedicated to the growth of all persons in spirit, mind and body, and to their
sense of responsibility to each other and to the global community.

**Our Vision**:
Our values are caring, honesty, respect, responsibility, and inclusiveness. These are central to our
mission, guiding our behaviours, attitudes, and actions.

**Nature & Scope**:
The YMCA Customer Service Representative will monitor and control YMCA access while promoting
a welcoming atmosphere in which members and guests can obtain detailed information on a wide
range of activities.

**Responsibilities**:
Reporting directly to the Team Leader, Membership Services, the Customer Service Representative
is responsible to:

- Provide a welcoming and positive atmosphere for all members, guests, staff, and volunteers
- Serve each member, potential member, guest, staff, and volunteer promptly and courteously

when they visit the YMCA in person or call over the phone
- Provide accurate information on our memberships, facilities, programs, camps, and courses
- Perform sales transactions involving cash, cheque, credit card, etc. ensuring care and

accuracy.
- Work towards and achieve personal and team sales targets
- Model excellence in both sales and service
- Perform duties of a Membership Sales Staff in an exemplary manner as required by work

volumes and scheduling needs
- Register members, customers and facility users for YMCA memberships, programs, camps,

and courses

and sorting and filing documents
- Maintain security and confidentiality of all matter related to membership
- Show aptitude in handling concerns from members
- Maintain the safety and security of members and participants by adhering to YMCA child

protection, health & safety, and PCI policies and procedures
- Possess a “Can Do” approach, and actively look to help and assist members and guests
- Other duties as assigned

**Qualifications**:

- Criminal Reference Check (CPIC) including Vulnerable Sector Check completed not more than

120 days prior to an interview, with results acceptable to the YMCA of Eastern Ontario
- Current Standard First Aid and CPR Level C
- High school Diploma. Any post-secondary education is considered an asset
- Minimum of one year of customer service experience
- Working knowledge of Microsoft Word and Excel
- New staff will need to show proof of COVID-19 vaccination or a valid exemption as a

condition of their employment
**Competencies**:

- _Attention to detail _
- _Problem Solving _
- _Interpersonal skills _
- _Stress of multiple demands _

**Please apply, in writing, with a résumé and cover letter by December 13th, 2021 to**:
Emily Knapp
Team Lead; Membership
YMCA of Eastern Ontario
345 Park St
Brockville, ON K6V 5Y7
Tel: 613-345-7961 Ext. 75
Fax: 613-342-8223

- We appreciate your interest in a career opportunity with the YMCA of Eastern Ontario. Please note _
- required to submit three professional references. _
- The YMCA of Eastern Ontario is committed to an environment that is barrier free. If you require _
- accommodation during the hiring process, please inform us in advance so that we can arrange _
- reasonable and appropriate accommodation. The YMCA of Eastern Ontario values the diversity of _
- people and communities and is committed to excellence and inclusion in our Association _

**_This position has been posted internally and externally._

  • Customer Service Representative

    2 weeks ago

    Brockville, Canada Motion Full time

    **SUMMARY**: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. **JOB DUTIES**: - Responds to basic customer inquires regarding products, provides quotes, and handles order entry. - Influences Motion Industries' gross profit through negotiating the sale...

  • Customer Service Representative

    3 days ago

    Brockville, Canada BMO Financial Group Full time

    1 Wall Street Brockville Ontario,K6V 7K4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    2 days ago

    Brockville, Canada St. Lawrence Pools Full time

    **Customer Service Representative** St. Lawrence Pools is seeking a sales associate with an eye for detail and a passion for retail. At St. Lawrence Pools we provide a fun, challenging, fast paced, ever changing environment while providing opportunities to grow and build lasting relationships with our customers. Our goal is to provide outstanding customer...

  • Customer Service Representative

    6 days ago

    Brockville, Canada Wills Transfer Limited Full time

    Career Opportunity Come be part of Wills Transfer Limited, one of Canada’s Best Managed Companies. If you are just starting your career or ready to join a company where our purpose and values represent a workforce you will feel good about, today and every day. Our Purpose: At Wills Transfer Limited we provide innovative logistics solutions to contribute...

  • Customer Service Representative

    3 weeks ago

    Brockville, Canada TechTutors Full time

    **J**At Tech Tutors, we are dedicated to providing personalized IT support to small businesses and residential clients. Our goal is to make technology accessible and stress-free for everyone we serve. We believe in a compassionate approach, ensuring that our clients feel supported and understood every step of the way. We are looking for a caring and...

  • Customer Service/sales Representative

    1 week ago

    Brockville, Canada mosquito.buzz Full time

    Join our dynamic team of customer service and sales representatives at Canada’s leading mosquito and tick control company. Since launching in 2016, we've built a strong reputation for delivering a service that truly works—customers love it! As part of our team, you’ll sell a proven solution that people rave about while working alongside a sales and...

  • Patient Service Representative

    1 week ago

    Brockville, Ontario, Canada Dental Care Alliance Full time

    OverviewWe are looking for a Patient Service Representative in Hauppauge, New York to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient...

  • Csr (Customer Service Representative)

    7 days ago

    Brockville, Canada Wills Transfer Limited Full time

    Career Opportunity Come be part of Wills Transfer Limited, one of Canada’s Best Managed Companies. If you are just starting your career or ready to join a company where our purpose and values represent a workforce you will feel good about, today and every day. Our Purpose: At Wills Transfer Limited we provide innovative logistics solutions to contribute...

  • Virtual Customer Service Representative

    2 weeks ago

    Brockville, Canada Xplornet Communications Inc. Full time

    **Position Overview**: * Xplornet is now hiring Virtual Customer Service Representatives in the Brockville, Ontario area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You...

  • Virtual Customer Service Representative

    1 week ago

    Brockville, Canada Xplornet Communications Inc. Full time

    **Position Overview**: * Xplornet is now hiring Virtual Customer Service Representatives in the Brockville, Ontario area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You...

  • Residential Heating and Cooling Sales

    4 days ago

    Brockville, Canada Toshack Service & Maintenance Full time

    Seeking Residential Heating and Cooling Sales Representative in the Brockville/Gananoque Area We are seeking a motivated and energetic individual to join our team as a residential Heating and Cooling (HVAC) Sales Representative. This position offers the opportunity to work in the fast-paced and exciting field of HVAC sales, while also providing valuable...

  • Client Service Representative

    6 days ago

    Brockville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Financial Services Representative Ii

    2 weeks ago

    Brockville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Sales Representative

    16 hours ago

    Brockville, Canada Employment + Education Centre Full time

    Truespeed Sales Representative - Brockville, Ontario & Surround Area We are looking for a talented and self motivated Sales Representative that thrives in a busy environment. Our sales reps play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable working with the public and our team while...

  • Inside Sales Representative

    2 weeks ago

    Brockville, Ontario, Canada Canarm Ltd. Full time

    Canarm Ltd. is a leading manufacturer and distributor of HVAC (Heating, Ventilation, and Air Conditioning) products, offering innovative solutions and reliable customer support. We are dedicated to providing quality service and products to our customers, ensuring their needs are met with professionalism and efficiency. We are seeking a dedicated and...

  • Inside Sales Representative

    1 week ago

    Brockville, Ontario, Canada Canarm Ltd. Full time

    Canarm Ltd. is a leading manufacturer and distributor of HVAC (Heating, Ventilation, and Air Conditioning) products, offering innovative solutions and reliable customer support. We are dedicated to providing quality service and products to our customers, ensuring their needs are met with professionalism and efficiency. We are seeking a dedicated and...

  • Wireless Sales Representative

    4 days ago

    Brockville, Canada The Mobile Shop Full time

    Brand: The Mobile Shop Location: 1017 - TMS RCSS Brockville - 1972 Parkedale Avenue, Brockville, Ontario - K6V 5T2 **Join Our Team as a Wireless Sales Representative at The Mobile Shop!** **About The Mobile Shop**: At The Mobile Shop, we're dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans available in the...

  • Customer Support Representative

    2 days ago

    Brockville, Canada GerrAudio Distribution Inc. Full time

    GerrAudio Distribution is searching for a detail-oriented self starter to join our customer support team in Brockville, Ontario. As a Customer Support Representative, you will be responsible for day-to-day customer service and purchasing related tasks. You will work alongside a dynamic, energized team and will act as a critical liaison between the...

  • Seasonal Member Services Representative

    4 weeks ago

    Brockville, Canada Planet Fitness - Taymax Group Full time

    Brockville 2399 Parkedale Ave, Brockville, ON K6V 3G9, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member...

  • Insurance Sales Representative

    1 week ago

    Brockville, Canada Rick Beer Insurance Full time

    Growing insurance brokerage office is seeking a dynamic sales representative and/or a RIBO licensed service person to join our team. Located in Brockville, Ontario, we are looking for a highly motivated individual who wants a career in the insurance industry. You must possess an inner drive for personal and professional success. Position is salary based...