Manager, Ontario Works

5 months ago

Sarnia, Canada County of Lambton Full time

**Number of Positions: 1**

**Hours of Work: 35 hours per week, Monday to Friday**

**Wage Rate: $73.31 - 85.14/hour**

**Posting Date: Monday, June 3**

**Closing Date: Sunday, June 16**

**Company Biography**

The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 25 library branches, two museums, an art gallery, archives, local roadways, public health services, housing services, social services, building services and planning and development services. Lambton County is a community dedicated to economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.

**Position Summary**

Provides leadership and direction to a multi-disciplinary team engaged in the delivery of Ontario Works. Assumes responsibility for strategic management, planning, development, evaluation and the delivery of services and programs including employment services in a transforming social service delivery environment while working in accordance with applicable legislation, regulations, and guidelines.

**Duties and Responsibilities**

Manage and Administer the Ontario Works Program:

- Direct staff in the provision of Ontario Works and related programs and services to ensure an intentional person focused style of services delivery, and that performance outcome targets are achieved.
- Provide guidance and expertise in the interpretation and implementation of the provincially mandated statutory and regulatory requirements of Ontario Works as well as other legislation (i.e., Ontario Disability Support Program Act, Homemakers and Nurses Services Act).
- Recommend broad policies and long-range strategies in the delivery of services to meet provincially mandated goals and objectives for the Ontario Works Program.
- Establish local policies and procedures that are in compliance with provincial guidelines and Council direction, monitor and ensure adherence to policies and procedures.
- Determine and approve training and professional development opportunities that will build and grow the skills and abilities of departmental staff.
- Review and approve departmental submissions to the Social Benefit Tribunal concerning client appeals of decisions.
- Negotiate and monitor agreements for the provision of services for Ontario Works clients.
- Responsible for Ontario Works (OW) business continuity planning for emergency preparedness.

Project Development:

- Project development and implementation resulting from provincial initiatives and provincial policy change.
- Design and implement strategies to improve effectiveness and efficiency or person-centered service delivery.
- Develop annual Ontario Works Service Plan which details service planning required activities, the strategies to achieve performance outcomes, monitoring, and risk analysis activities.

Human Resources Management:

- Provides supervision to the departmental management team, including coaching, mentoring and advice to optimize performance.
- Identifies and manages human resource requirements necessary to plan and implement the programs and services within the Ontario Works Department.
- Participates in the recruitment and hiring of staff in the department.
- Implement change management and performance management processes to develop staff.
- Participate in union-management meetings as required (i.e., issues resolution, grievances, negotiations).
- Prepare and deliver annual performance appraisals, deliver discipline, establish corrective action, and staff scheduling.
- Monitor caseload and associated programs to ensure appropriate allocation and assignment of staff based on workload, provincial targets, program requirements, special projects.
- Ensure adherence to legislation such as Employment Standards Act, Ontario Health and Safety Act, Human Rights Code, union collective agreements and County policies.

Budget/Finance:

- Prepare and monitor the annual departmental budget and ensure that departmental expenditures are controlled and maintained within approved budget limitations.
- Report expenditure or revenue irregularities to the General Manager and prepare quarterly variance reports, authorize expenditures in accordance with approved budget and County policy.
- Negotiate annual service contract with the Ministry of Children, Community and Social Services and monitor service contract submissions to MCCSS reporting on variances, performance outcome targets and negotiating changes to Ministry approvals or targets.
- Prepare business case to MCCSS when there are additional funding opportunities.

Communication:

- Coordinate program activities with other departmental Managers such as Housing Services, Homelessness

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